Pool Receptionist - Mandalay Bay

MGM Resorts International

2d•$14•Onsite

About The Position

As a Pool Receptionist at Mandalay Bay, you’ll be the first welcoming point of contact for guests entering one of the resort’s most iconic pool experiences. With professionalism and attention to detail, you’ll handle clerical and administrative duties while ensuring every interaction reflects MGM Resorts’ high guest service standards. Your organization, friendly presence, and commitment to excellence help set the tone for a smooth, enjoyable poolside experience from the moment guests arrive.

Requirements

1+ years of prior relevant experience preferred
Work varied shifts, to include weekends and holiday required
Must be 18 Years of age or older

Responsibilities

Greet guests in a friendly and professional manner
Answer multi-line phone systems and direct calls to the appropriate staff/department
Respond to all general e-mail correspondence from guests and staff
Schedule conference calls and meetings for office staff
Maintain all office equipment as needed and coordinates repairs
Work closely with the functional department groups as necessary
Ensure that the Receptionist area is clean and looks neat for all incoming guests
Inform management of all guest issues, needed supplies or equipment related issues

Benefits

Wellness incentive programs to help you stay healthy physically and mentally
Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
Free meals in our employee dining room
Free parking on and off shift
Health & Income Protection benefits (for eligible employees)
Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

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