Pool Office Staff

Manheim Township • Manheim Township, PA

2d • Onsite

About The Position

Consistently provide friendly and courteous customer service to all pool patrons. Position runs May-September with hours from 8am-10 pm every day of the week.

Requirements

• Basic mathematical skills
• Ability to communicate township/department policies, rules, and regulations to all that use the facility.
• Ability to demonstrate flexibility in work habits to meet ever-changing schedule requirements.
• Ability to show initiative in all situations.
• Ability to demonstrate tact and patience when dealing with customers.
• Ability to effectively deliver high level customer service, both over the phone and in-person.
• Ability to demonstrate physical fitness to include frequent light to occasional heavy lifting (up to 30 lbs.) standing, and walking for long periods of time, bending, pushing, and pulling.
• Able to stand, sit and walk for extended periods of time and intermittently.
• Ability to reach with hands and arms, push items overhead, occasionally stoop, kneel, or crouch.
• Ability to talk, hear, and see.

Nice To Haves

• Prior payment processing experience

Responsibilities

• Utilize guest management software to check guests into the pool and process daily admission sales of credit card transactions.
• Control facility access for a pool facility; limit entrance privileges to paid customers and season pass holders.
• Assist pool patrons with questions, requests, and complaints.
• Use the pool intercom system to make announcements as needed.
• Interface with emergency services as needed.
• Attendance at pre-season training on May 20th from 4-7 pm.
• Assist with swim team special event functions.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed