Office Staff

CUMBERLAND FAMILY MEDICAL CENTER IN•Columbia, KY

4d•Onsite

About The Position

Cumberland Family Medical Center (CFMC) operates a Federally Qualified Health Center (FQHC) offering a wide range of health and social services at multiple sites throughout Kentucky. We seek employees who support our mission and who actively contribute to our service-driven environment by enhancing the patient experience and improve productivity. CFMC offers compassionate care, uncompromising service and clinical excellence. We offer a collaborative environment with excellent benefits, wage/salary commensurate with experience and relevant work experience. Adair Family Medical Center is a patient-centered primary care clinic dedicated to delivering compassionate, high-quality healthcare to individuals and families in our community. We pride ourselves on creating a welcoming and supportive environment for patients and staff alike. We are seeking a friendly, organized, and dependable professional to join our office staff and be the welcoming face of our clinic. Office staff is the first point of contact for patients and visitors and plays a vital role in ensuring a positive experience. The ideal candidate will be professional, organized, and customer service-oriented, with a strong ability to multitask in a busy clinical setting.

Requirements

High School Diploma/GED
Experience preferred
Skills necessary: keyboarding, oral and written communication

Responsibilities

Greet all patients and visitors cheerfully.
Answer telephone, triage calls, and maintain records of exam.
Schedule appointments and referrals to other providers.
Register patients, help with the completion of necessary forms, and direct to the appropriate staff person, if needed.
Complete encounter form upon arrival and checking (electronic and/or paper).
Assist Physician, Nurse Practitioners, Clinical Assistants, and Office Manager as requested.
Maintain neat, clean, and professional work area.
Maintain established department policies.
Assist in care and maintenance of department equipment and supplies.
Other duties as assigned.