Pool Host | Seasonal

Omni Hotels & Resorts•Austin, TX

10d•Onsite

About The Position

Omni Hotels & Resorts is seeking a Pool Host - Seasonal at the beautiful Barton Creek Resort & Spa! Ranked among the best resorts in Texas: Top 5 Resorts in the Southwest Conde Nast Traveler and Top 5 Resorts in Texas Travel + Leisure World's Best Awards 2024 The pool host is responsible for facilitating a seamless check-in experience and to carry out daily operations in the pool area to provide a positive guest experience. This is a seasonal position and applicants are expected to be available to work beginning March 2026 through Mid-September 2026.

Requirements

Must have a flexible schedule and be available to work weekends and holidays.
Must have cash handling experience.
Must be at least 18 years of age.
Excellent communication skills.
High energy with a service mindset and a Can-do attitude
Conversational English-speaking abilities required.

Responsibilities

Report for scheduled shifts on time and in assigned uniform.
Ensure resort guests have an exemplary experience through warm welcomes, anticipatory service and fond farewells.
Ensure all areas are clean, particularly the entrance.
Able to perform cashiering responsibilities at Retail Hut to provide retail services to guests.
Responsible for set-up and break-down of towel stations. Ensure all activity areas are well maintained and clean.
Assist Pool Servers as needed by emptying towel bins and ensuring pool areas are free of debris and trash.
Re-stock towels and other supplies related to the operation; ensure appropriate rotation and prevent shortages.
Assist in enforcing guest-related pool policies and standards.
Enforce slide height requirements at the Splash pool.
Verify guest/member status of each guest upon entry.
Perform appropriate charges as needed. Utilize the point-of-sale system and run all necessary reports. Follow end of shift balancing.
Responsible for checking guests into cabanas, as well as escorting them to their assigned cabana. Communicate all arrivals to Food & Beverage team.
Responsible for escorting guests into requested pools and knowledgable of pool operation.
Be able to help guests and members with any request or know where to direct them.
Work safely and follow all Omni Safety and Loss Prevention standards.
Perform other duties as assigned by leadership.