Pool-Gym Attendant/Front desk

Akam Associates Inc. • Miami Beach, FL

1d

About The Position

The Front Desk/Pool-Gym Attendant supports the property by managing all visitors’ operations and reception responsibilities, cordially and professionally answering, and routing calls, assisting with various administrative functions, and maintaining a safe, clean and welcoming pool & gym environment for residents and their guests. This role ensures compliance with condominium policies, safety regulations and health codes while providing excellent customer service.

Requirements

• Administrative experience
• Customer Service
• Effective written and verbal skills.
• Candidate must have prior Front Desk Experience.
• Microsoft Office experience
• Strong communication and customer service skills
• Organizational abilities
• Data entry skills
• Ability to remain alert and observant in a busy environment.
• HS Diploma is required
• Proficient with Microsoft MS programs; Word, Outlook, and Excel
• Strong verbal communication skills
• Must have strong time management skills and be able to work well in a fast-paced environment.
• Must be able to lift to 50 lbs.

Nice To Haves

• Prior experience in hospitality, customer service, or pool/beach attendant role preferred.
• Basic knowledge of pool safety and sanitation standards; CPR/First Aid certification a plus.
• Bilingual (English/Spanish) preferred

Responsibilities

• Answer multi-line phone in a pleasant manner and direct calls to appropriate staff members.
• Greet and announce visitors in a professional and courteous manner.
• Maintain a safe and clean reception area and conference rooms.
• Handle inquiries from clients and tenants.
• Assist Agents with mailings.
• Work on special projects as assigned.
• Follow visitor and guest check-in procedures (ID scan, BuildingLink entry, resident confirmation).
• Be able to work independently and maintain awareness of all amenity areas.
• Communicate clearly with the Supervisor and Management about issues or supplies.
• Monitor pool deck and surrounding areas to ensure safety, cleanliness, and order at all times.
• Complete all opening and closing tasks for amenities each day.
• Set up and maintain pool furniture, umbrellas, and towels daily.
• Provide assistance with towel service, shade adjustments, and resident requests.
• Regularly check water levels, cleanliness, and report any safety or maintenance concerns to management immediately.
• Remove trash and maintain overall tidiness of pool deck & gym.
• Monitor pool & gym occupancy and report overcrowding or unsafe behavior.
• Assist management and security in enforcing guest policies and responding to incidents or emergencies.
• Support in coordinating resident poolside events or activities as directed.
• Maintain cleanliness and organization of gym areas, including wiping down equipment and re-racking weights.
• Maintain adequate towel supply at the pool and spa by regularly washing, replenishing, and organizing during each shift.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees