Pool & Beach Team Lead

Four Seasons Hotels and Resorts
3d$30Onsite

About The Position

Four Seasons Resort O’ahu at Ko Olina is looking for a Pool & Beach Team Lead (Supervisor) who has a passion for excellence and the spirit of aloha. The Pool & Beach Team Lead reports directly to the Pool & Beach Manager; and is responsible for supervising the Pool & Beach operations at Four Seasons Resort Oahu at Ko Olina.

Requirements

  • Candidate must be fluent in English, both verbal and written.
  • Be comfortable withstanding hot weather conditions and walking on sand.
  • Excellent communication skills, as well as guest contact and organization skills
  • Candidates should have at least 1 year previous experience in a similar environment and have a solid knowledge of food and beverage, including local, Asian and/or Italian cuisine.
  • Service Passion
  • Requires attention to detail and problem solving skills
  • Successful candidates must possess legal work authorization in the United States.

Responsibilities

  • To serve guests in a warm, accommodating and professional way, making sure the guest is 100% satisfied
  • Communicate with guests, including the menu and all other requests of their tables.
  • Using menu knowledge and expertise recommend items to guest based upon their needs.
  • Ability to teach, lead and coach our Pool & Beach team to successfully achieve five star and five diamond level service consistently.
  • Strong guest engagement skills to effectively develop guest rapport and achieve strong guest comment scores consistently above benchmark.

Benefits

  • Competitive Salary, wages, and a comprehensive benefits package
  • Excellent Training and Development opportunities
  • Complimentary Accommodation at other Four Seasons Hotels and Resort
  • Complimentary Dry Cleaning for Employee Uniforms
  • Complimentary Employee Meals

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

No Education Listed

Number of Employees

501-1,000 employees

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