Pool Bartender Attendant HVSR

VALENCIA GROUP

6d•Onsite

About The Position

JOB SUMMARY: Deliver beverages and food (may prepare some drinks) for Hotel Valencia pool guests while providing them with professional and efficient service. PRIMARY REQUIREMENTS: Opening Duties: Sign out master card key from front desk to access pool Report to manager for any event updates, special promotions, wine of the day Check in with the kitchen for any changes/specials/86 items Make sure Micros Handheld and wireless printer are connected and had signal Set up your bus and tubs and service station (fruit, napkins…) Make sure that the pool phone is working properly Place pool side menus on all tables and bar (for food orders, call PBX and place order) Prior to picking up order, call room service to check order If all cushions are not in place, contact housekeeping ASAP Wipe all tables Stock 20 sets of silverware each day (dinner cloth napkins and B&B plates arrange all furniture accordingly Make sure pool deck is clean and presentable, lounge backs are uniform, and the umbrella is in place During the shift: Prepare drink orders for guests according to specified recipes using measuring systems. Issue, open, and serve wine/champagne bottles. Maintain cleanliness and condition of bar, bar unit, tables, and other tools. Remove soiled wares from pool deck, bar top and tables and place in designated area. Anticipate and communicate replenishment needs. Make sure that all lounge chairs remain organized Pick up towels and wipe down lounge chairs Communicate with housekeeping if guest requests more towels or if more towels need to be made available Process all payment methods. Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language. Monitor hotel guests trying to bring in outside alcohol (no outside beverages are allowed) Closing Duties: 30 minutes before closing, inform guests of last call Wipe down all tables and bar Clean bar station and wipe with a dry rag Clean up any debris from service station Bring all beverages down and manager will read bar Put all liquor back in 3rd floor liquor room & make sure to re-cork all wine bottles Do all paperwork closing duties Return $100.00 bank to manager Return Micros machine to manager Return keys to front desk and have them sign Check with your manager prior to leaving And any other tasks assigned by the manager.

Requirements

Attend required meetings
Be extremely courteous to all customers and fellow employees
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.
Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
Any other duties assigned by your immediate supervisor

Responsibilities

Deliver beverages and food for Hotel Valencia pool guests
Prepare some drinks
Provide professional and efficient service
Sign out master card key from front desk to access pool
Report to manager for any event updates, special promotions, wine of the day
Check in with the kitchen for any changes/specials/86 items
Make sure Micros Handheld and wireless printer are connected and had signal
Set up your bus and tubs and service station (fruit, napkins…)
Make sure that the pool phone is working properly
Place pool side menus on all tables and bar (for food orders, call PBX and place order)
Prior to picking up order, call room service to check order
If all cushions are not in place, contact housekeeping ASAP
Wipe all tables
Stock 20 sets of silverware each day (dinner cloth napkins and B&B plates arrange all furniture accordingly
Make sure pool deck is clean and presentable, lounge backs are uniform, and the umbrella is in place
Prepare drink orders for guests according to specified recipes using measuring systems.
Issue, open, and serve wine/champagne bottles.
Maintain cleanliness and condition of bar, bar unit, tables, and other tools.
Remove soiled wares from pool deck, bar top and tables and place in designated area.
Anticipate and communicate replenishment needs.
Make sure that all lounge chairs remain organized
Pick up towels and wipe down lounge chairs
Communicate with housekeeping if guest requests more towels or if more towels need to be made available
Process all payment methods.
Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank.
Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, and thank guests with genuine appreciation.
Speak with others using clear and professional language.
Monitor hotel guests trying to bring in outside alcohol (no outside beverages are allowed)
30 minutes before closing, inform guests of last call
Wipe down all tables and bar
Clean bar station and wipe with a dry rag
Clean up any debris from service station
Bring all beverages down and manager will read bar
Put all liquor back in 3rd floor liquor room & make sure to re-cork all wine bottles
Do all paperwork closing duties
Return $100.00 bank to manager
Return Micros machine to manager
Return keys to front desk and have them sign
Check with your manager prior to leaving
any other tasks assigned by the manager