Pool Bar Server Seasonal

THE UMSTEAD HOTEL & SPA•Cary, NC

53d•Onsite

About The Position

As a Server at the pool bar of The Umstead Hotel & Spa, the primary function of this position is to ensure guest satisfaction and comfort through food and beverage service. It is the responsibility of the server to help maintain an impeccable appearance of the pool deck throughout the shift. This may include set up and break down of the pool area as well as maintenance throughout the shift.

Requirements

Ability to report to work at the scheduled time, neatly groomed & in line with all Umstead Grooming Standards.
Ability to retain full knowledge of food and beverage menus.
Ability to display proper cash handling skills daily.
Regular attendance in conformance with the standards.
Attendance at all scheduled training sessions and meetings is required.
Ability to fully comply with The Umstead Hotel rules and regulations for the safe and effective operation of the hotel’s facilities.
Physical ability to walk and handle trays, food items, glasses, etc. in a safe and constructive manner for at least 4 hours at a time.
Ability to exert well-paced ability in limited space and to reach other locations of the hotel on a timely basis.
Ability to lift up to 20 lbs. on a regular and continuing basis.
Ability to bend, stoop, squat and stretch to fulfill cleaning tasks occasionally.
Ability to talk and hear continuously in the process of communicating with guests, supervisors and subordinates.
Ability to see continuously with the most common visual functions being those of near and color vision and depth perception.
Manual dexterity to use and operate all necessary equipment.
Ability to stand and walk for prolonged periods.
Ability to read, write and communicate effectively in English, both written and oral.
Ability to use hotel point-of-sale computer systems.

Responsibilities

Ensure guest satisfaction and comfort through food and beverage service.
Help maintain an impeccable appearance of the pool deck throughout the shift.
Set up and break down of the pool area.
Maintenance of the pool area throughout the shift.
Maintain a clean environment conducive to the service of alcoholic and non alcoholic beverages as well as food.
Receive food and beverage orders from guests and ensure accuracy upon delivery.
Offer Amenities and Pool Services to guests while displaying knowledge of various surrounding outlets.
Maintain an attractive and safe environment by keeping pool and pool deck free of debris at all times.
Assist Bartenders and Recreation Attendants with service as needed.
Accurately account for all food and beverage orders in Point of Sale System.