Pool Attendant

CoralTree Hospitality•Indian Wells, CA

1d•$17•Onsite

About The Position

Overview Position Summary: The Pool Attendant is responsible for providing professional and courteous service to each and every guest. They will be responsible for exceeding guest expectations through positive interactive skills. Hourly Rate: $16.90/hr.

Requirements

Excellent communication and listening skills.
Ability to work under pressure.
Excellent organizational and prioritization skills, attention to detail, and problem-solving skills.
Must be mature, pleasant, courteous, cooperative and an enthusiastic team player who displays good human relations’ skills.
Must be flexible in working hours, including weekends, evenings and holidays.
Previous experience with money handling and conducting sales of merchandise.
Previous food serving experience.
Ability to work outdoors in seasonal heat or cold as well as inclement weather.
Ability to carry heavy food trays in extreme weather conditions.
Ability to enforce rules in a courteous and professional manner.
Good public relations skills with a good personality, enjoying opportunities to work with and assist people and able to handle multiple tasks.
Physical stamina and proper mental attitude to deal effectively with guests, management, vendors and team members while working under pressure and meeting deadlines.
Stand and move throughout the pool area, carry one lounge chair at one time the entire length of the pool deck.
Excellent organizational skills to function effectively under time constraints, with particular attention to detail.
Effective listening abilities with strong judgment skills.
Excellent customer service skills.
Have interpersonal skills to deal effectively with all business contacts.
Professional appearance and demeanor.
Work varied shifts, including weekends and holidays.
High School diploma and equivalent.
Able to effectively communicate in English, in both written and oral forms.
Must be 21 years of age at the time of hire.

Responsibilities

A warm personality, attentive, and presentable.
Committed to delivering high levels of customer service.
Responds courteously and efficiently to queries and problems from guests, and all staff.
Responsible for maintaining general cleanliness of daybeds, cabanas and their surrounding area.
Ensures supplies and table set-ups are completed in pool area.
Coordinates food order(s).
Delivers and arranges food on tables according to departmental service standards.
Provides guests with any information concerning prepared meal.
Greets guest(s) with appropriate salutation, e.g., “Good Morning/Good Evening, Mr. Smith”.
Presents check to guest when service is completed.
Upon leaving the pool area, thanks guest by surname.
Works closely with management team to ensure that the highest level of service is provided to pool guests.
Ensures that daybeds, cabanas and surrounding areas are cleaned out at the end of each day, to include removing dishes, food, and trash.
Removes pool towels and rafts and returns them to towel distribution area upon guest departure.
Ensures the overall safety of guests in pool area.
Notifies supervisor of any unsafe conditions or items in need of repair, i.e., misting system, refrigerator, TV, telephones, curtains, etc.
Respects the privacy and anonymity of any guests that may utilize the cabanas.
Assists management as necessary.
Performs all other job related duties as assigned.