Pool Attendant

Sonesta International Hotels Corporation•New Orleans, LA

13d

About The Position

We’re Sonesta International Hotels. The 8th largest hotel company in the U.S.—and growing fast. An epic blend of full-service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect. Together We Thrive —bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting. Job Description Summary The Pool Attendant is responsible for cleaning and maintaining the pool area.

Requirements

A candidate for this position must possess the following applicable knowledge, skills and abilities and be able to demonstrate and provide applicable examples to support his/her competency.
Track record of delivering exceptional guest or client experience
Have basic to intermediate writing/reading/comprehension skills and professional vocabulary and etiquette
Have the ability to comfortably interact with guests, work alone or with others
Maintain Sonesta uniform and grooming standards
Comfortably work in a diverse environment with regard to guests, members of the Housekeeping T.E.A.M. and hotel employees
PC-based computer platforms (Smartphone technology – HotSOS – to report maintenance discrepancies)
High school diploma or general education degree (GED), or one to three months related experience and/or training or equivalent combination of education and experience.

Responsibilities

Removes leaves and other debris from surface of water.
Cleans inside of pool ( vacuuming, scrubbing and upkeep of sides of pool)
Make sure all pool furniture is neatly arranged and cleaned as well
Bring all necessary towels out to the pool area and place them neatly on the towel table with ends facing the bar and colors coordinated.
Towels are to be placed neatly on the towel table.
Check all trash bins and empty towel bins.
Wash inside and outside of trash cans
Open all umbrellas, clean table tops, and wipe off all chairs.
Clean windows on pool area as often as needed.
Clean and check pool bathrooms, regularly.
Clean pillars around pool area, daily.
Deliver Passionate & Engaging Service to our Guests
Build solid relationship with your Colleagues
Treat colleagues with respect and dignity
Treat people with respect; Keep commitments; inspire the trust of others; Work with integrity and ethically; Uphold organizational values
Other duties and responsibilities may be assigned.
The employee is expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description
You will consistently deliver our GUEST model: G reet or welcome everyone, warmly with a smile U se eye and ear contact and guest’s name E stablish/anticipate needs S olve and own all requests/complaints T hank everyone