Pool Attendant - Regent Santa Monica Beach

IHG•Santa Monica, CA

1d•$25 - $31•Onsite

About The Position

As a Pool Attendant, you uphold Regents' luxury standards by serving beverages, taking orders, and explaining menu items. You support servers, bartenders, and the kitchen team with restocking and order accuracy. Additionally, you maintain cleanliness and organization around the pool, greet and seat guests, and assist with guest requests such as moving loungers and umbrellas. Your role requires professionalism, clear communication, and a strong commitment to customer service and team collaboration.

Requirements

Must be able to speak, read, write and understand the primary language(s) used in the workplace.
Must be able to read and write to facilitate the communication process.
Must have at least 1 year experience in a food and beverage operation, luxury hotel and or fine dining experience a plus.
Requires good communication skills, both verbal and written.
Knowledge of appropriate table settings and service ware.
Must be able to exert well-paced ability in limited space
Must be able to must be able to exert well-paced ability to maneuver between functions occurring simultaneously
Flexible schedule, able to work evenings, weekends, and holidays

Responsibilities

Promote the Regent’s service philosophy and style through our people attributes.
Understand and perform job duties to the expectations of Regent Santa Monica Beach
Perform all side work applicable to assigned station.
Participate in Pre-Shift meetings and learn new menu items.
Welcome all guests and ensure they receive responsive, professional and gracious service.
Answer any questions about the menu, specific food items, the wine list or any other inquiries the guest may have.
Liaise with server and pool hosts to always ensure communication about wants and needs of guests.
Verify guests, check them into loungers or cabanas and assist guests to their seats.
Assist guests with umbrella and chaise lounge location move requests
Exceptional communication and interpersonal skills with a focus on delivering impeccable guest service.
Knowledgeable on all activities happening at the pool and the resort.
Assists the team with daily delivery of surprise and delights to guests.
Always maintains cleanliness of the pool and its surrounding areas.
Stocking towels and supplies as needed
Ensure Dirty Towels are taken to proper location for cleaning
Maintain a clean, safe environment all times.
Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant employees and guests.
Must be able to speak, read, write and understand the primary language(s) used in the workplace.
Must be able to read and write to facilitate the communication process.
Must have at least 1 year experience in a food and beverage operation, luxury hotel and or fine dining experience a plus.
Requires good communication skills, both verbal and written.
Knowledge of appropriate table settings and service ware.
Must be able to exert well-paced ability in limited space
Must be able to must be able to exert well-paced ability to maneuver between functions occurring simultaneously
Flexible schedule, able to work evenings, weekends, and holidays