Barista - Regent Santa Monica Beach

IHG•Santa Monica, CA

1d•$24 - $30

About The Position

The Barista is responsible for selling, preparing and serving all beverages, wine and food. Duties include overseeing coffee bar maintenance, making menu suggestions, delivering food and drinks, describing the offerings to guests, recommending wine selections, monitoring guest satisfaction, and managing inventory. Must be pleasant, conscientious, and professional with an extensive knowledge of coffee and tea, product, and alcoholic beverage selections. Must be able to operate effectively as part of a team, communicate clearly, and ensure smooth service operations and quality service. Must be pleasant, conscientious and professional with excellent hospitality instincts & drive to provide customer service. Must be able to operate effectively as part of a team, communicate clearly, and ensure smooth service operations and quality service.

Requirements

Must have 1 year experience as a barista in a high-volume café, luxury hotel and/or fine dining experience is a plus.
Must be able to speak, read, write, and understand the primary language(s) used in the workplace.
Must have good understanding of classic coffee and tea drinks.
Must be eager to constantly learn trends in coffee and tea.
Exceptional communication and interpersonal skills with a focus on delivering impeccable guest service.
Basic math skills are frequently used when recording and adding guest checks.
Must possess basic computer skills
Must be able to exert well-paced ability in limited space and maneuver between simultaneous functions.
Flexible schedule, able to work evenings, weekends, and holidays.

Nice To Haves

Knowledge of spirits and wine, a plus.

Responsibilities

Promote Regent’s service philosophy and style through our people attributes.
Maintain impeccable personal grooming standards to uphold the professional and property style of the resort.
Ensure all side work applicable to assigned station is completed each shift
Lead Pre-Shift meetings and educate the team on new recipes and trends in the industry.
Maintains clean and organized workstations that are cohesive with the outlet’s philosophy, culture, and standards of excellence.
Recognize or seek areas for staff and outlet improvement and offer positive solutions for change.
Operate within the outlet on a daily basis with efficiency, respect, friendliness, professionalism, teamwork, knowledge, patience, awareness, compassion, courtesy and initiative.
Understand completely all programs, procedures, standards, specifications, guidelines, and training programs.
Stocking all supplies as needed, receiving inventory and assisting with month-end inventory.
Bussing used glasses, plates, silverware washing.
Participate in knowledge checks.
Food preparation is required including warming in a toaster, making smoothies and serving soft serve.
Maintain a clean and safe environment all times.
Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of staff and guests.