Policy Service Technician

Auto-Owners Insurance Company • Lansing, MI

3d • Hybrid

About The Position

A career at Auto-Owners is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, this specific role could have the flexibility to work from home up to 3 days per week. Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated individual to join our Underwriting department as a Policy Service Technician. The position requires the following, but is not limited to:

Requirements

• High school education or its equivalent is required
• Above average communication skills (written and verbal)
• Keyboarding skills of at least 40 WPM
• Organize and interpret data
• Ability to handle multiple assignments

Nice To Haves

• Associate Degree preferred

Responsibilities

• Effectively communicate with policyholders, claimants, agents and other departments through verbal and/or written correspondence.
• Accurately enter assigned source documents.
• Interpret and apply verbal and/or written instructions, manuals, and rates.
• Maintain records and/or policy files according to established guidelines.
• Assist in developing reports and/or prepares requests for reports.
• Assist with other duties as assigned within the department or elsewhere on request.

Benefits

• We offer a friendly work environment, structured training program, employee mentoring and an excellent compensation/benefits package.
• Along with a competitive base salary, matched 401(k), fully-funded pension plan (once vested), and bonus programs, Auto-Owners also provides generous paid time off including holidays, vacation days, personal time, and sick leave.
• Equal Employment Opportunity Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.
• Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees