Policy Project Manager (PM III)

TX-HHSC-DSHS-DFPS • Austin, TX

1d

About The Position

The Deputy Director for Program Policy within the Medicaid and CHIP Services (MCS) Office of Policy is seeking a Project Manager (PM) III to serve as a lead staff member of the  MCS Program Policy team. The MCS Program Policy team develops and manages implementation of healthcare policy for Texas’s Medicaid and Children’s Health Insurance Program (CHIP).

This position performs complex project manager work involving program and operational policy, and includes activities related to the implementation of the Centers for Medicare & Medicaid Services (CMS) Access and Managed Care regulations. This position will help Program Policy to plan projects efficiently and implement milestones and projects timely.

This position is responsible for working across 8 Program Policy teams to coordinate the planning and initiation of projects at various levels of completion; monitor the progress and schedule of projects; and communicate with project stakeholders, management, and other relevant parties. This position works directly with directors, managers, and senior policy advisors to coordinate activities, and will assign duties and responsibilities and coordinate the work of project staff.

This includes a range of responsibilities including:

Develops project timelines for assigned projects, monitors and reports on progress, and updates timelines as necessary.
Coordinates with internal and external stakeholders to create and update policies, procedures, contract requirements, administrative rules, business rules, and communications to external stakeholders and contractors.

Coordinates with the internal and external stakeholders to schedule standing meetings, respond to policy inquiries, draft reports, and manage shared mailboxes.
Assists in researching managed care organizations’ compliance with program policy contractual requirements.
Participates in and helps to facilitate meetings with stakeholders, including managed care organizations, provider associations, people receiving services, and subject matter experts.

This position works under general supervision, with moderate latitude for the use of initiative and independent judgment.

Requirements

• Knowledge of project management theories, practices, and tools applicable to projects that are complex in scope.
• Knowledge of State and federal Medicaid and CHIP laws and regulations.
• Knowledge of Government organization and administration.
• Knowledge of Principles of health and human services policy and planning.
• Knowledge of State of Texas legislative processes.
• Skills in project management, policy analysis, and performing policy research.
• Skills in addressing changes in scope or timing.
• Skills in synthesizing, analyzing, and evaluating highly complicated and technical information.
• Skills in translating policy and technical information into easily understandable and concise documents and oral presentations.
• Skills in developing creative and workable solutions to complex problems and policy issues.
• Skills in facilitating workgroup meetings.
• Ability to manage project activities, to establish project goals and objectives, and to identify project gaps.
• Ability to develop, amend, and interpret program policies, rules, and contract requirements related to Medicaid and CHIP Services.
• Ability to exercise sound judgment in making critical decisions, to analyze complex information and develop plans to address identified issues.
• Ability to demonstrate project facilitation skills and identify project risks.
• Ability to prepare reports and charts, communicate effectively, and assign duties and responsibilities to coordinate the work of project staff.
• Ability to provide project management and oversight for multiple programs, projects, and initiatives while meeting strict deadlines.
• Ability to research, gather, assemble, correlate, and analyze facts to devise solutions based on the information available.
• Ability to work with a team under pressure, negotiate among multiple parties, and resolve conflicts.
• Ability to exercise judgment and work independently with minimum supervision.
• Ability to work cooperatively as a team member in a fast-paced, deadline-oriented environment.
• Ability to establish and maintain effective working relationships with various levels of personnel.
• Ability to use Microsoft Office Suite applications such as Outlook, Teams, Word, PowerPoint and Excel.
• Ability to communicate effectively orally and in writing, including the ability to adjust communications to fit the intended audience.
• Ability to work with diverse groups of people, including stakeholders, that have a variety of opinions.
• High school diploma and at least five years of full-time work experience in a health and human services field; or
• Bachelor’s degree from an accredited four-year college or university and at least three year of full-time work experience in a health and human services field; or
• Master’s degree from an accredited college or university in public health, public administration, public affairs, social work, or closely related field and at least one year of full-time work experience in a health and human services field.
• Candidate must have experience managing projects.

Nice To Haves

• Preferred candidates have experience in policy development.

Responsibilities

• Oversees and monitors tasks and projects across Program Policy to plan projects efficiently, implement milestones, and meet project deadlines.
• Acts as liaison for Program Policy with internal and external stakeholders.  This includes planning and managing efficient project meetings and leading and participating in workgroups.  It also includes communicating and collaborating with staff across the agency and with external stakeholders.
• Provides professional guidance to program staff concerning programs and initiatives being managed by the Program Policy unit. This may include providing support to Program Policy staff, including assisting staff with developing project work plans.
• Plans, oversees, and manages the development and ongoing operation of assigned special projects, including those related to federal and state directed initiatives. This work involves policy analysis and the development and implementation of Medicaid initiatives as well as Office of Policy process improvement initiatives.
• Other duties as assigned.

Benefits

• comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more.
• Leadership commitment to invest in and foster your professional growth and career advancement.
• Being part of a team that impacts the lives of millions of Texans that depend on Texas Medicaid throughout Texas.
• Being on the ground level of healthcare policy development and implementation, including the opportunity to work closely with stakeholders such as federal partners, providers, advocates, managed care organizations, and other healthcare contractors.
• Engagement with the Texas legislative process, including the opportunity to analyze and inform legislators of potential impact of proposed bills.
• The opportunity to learn and engage with multiple domains of the healthcare delivery system, including managed care, fee-for-service, federal-state Medicaid partnerships and other activities related to the administration of the Medicaid program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1-10 employees