Policy Program Specialist V

TX-HHSC-DSHS-DFPS•Rosenberg, TX

1d•Hybrid

About The Position

The CCR Program Specialist V reports to the Policy Manager of the Child Care Regulation (CCR) Policy and Rules Division. This position specializes in the development of CCR policy and procedures to support the licensure and regulation of childcare operations for compliance with minimum standards, administrative rules, and law. This position is responsible for the planning and development of CCR policy and procedures, internal and external forms, internal and external notices, and job aids. The position serves as a subject matter expert on CCR policy, procedures, and administrative rules. This position participates in the process of rule development and implementation, the review of technology changes impacting CCR, and training curriculum. The CCR Program Specialist V analyzes proposed legislation, completes cost estimates, and develops plans to implement passed legislation. This position provides subject matter expertise through written and oral communication about rule and policy changes to CCR staff, childcare providers, and other external stakeholders. The CCR Program Specialist V interacts routinely with CCR field staff, CCR program and policy development staff, legal staff, executive and other HHSC staff. This position also interacts with other state agency staff, including external stakeholders such as provider groups, advisory committees and other community groups. The position may make presentations at conferences, provider meetings and for other external stakeholders. This position performs advanced consultative services and technical assistance to program staff, other governmental agencies, community organizations, and the general public on the rules, policies and procedures for regulated childcare. This position may also be asked to perform other duties as assigned. The CCR Program Specialist V requires use of extensive latitude and independent judgment in carrying out the tasks assigned to this position.

Requirements

Knowledge in policy and procedure development.
Knowledge of CCR statutes and rules.
Knowledge of project management processes.
Knowledge of research techniques and policy development.
Skill in communicating effectively and professionally both verbally and in writing.
Skill in working collaboratively with stakeholders.
Skill in using appropriate grammar and and punctuation.
Skill in independently multitasking, planning, prioritizing, organizing, and managing one’s individual workload, assignments, and projects.
Ability to analyze information, including legislation and other agency policies and procedures, for the impact on child care regulation and the child care industry.
Ability to plan, organize, develop, implement, and evaluate various types of written materials, including policies; procedures; handbooks; manuals; forms; website content; rules; training curriculum, materials, supports; and presentations.
Ability to research, analyze, and evaluate current policies and business processes to identify problems to identify policy and rule related needs, and identify areas for improvement; and develop recommendations to address identified problems, inefficiencies, needs, and areas for improvement to department leadership and other staff.
Ability to review, critically analyze, and provide constructive professional feedback to others on draft work products.
Experience in the Child Care Regulation Department or in licensed child care or child placement
Experience communicating in writing and verbally as observed by detail and completeness of information provided on the state application
Graduation from high school or equivalent
Two years full-time work which include managing multiple projects, interpretation of complex written material, knowledge of state and federal statutes, working with stakeholders.

Nice To Haves

Graduation from an accredited four-year college or university is preferred
Two years’ experience writing policy, is preferred

Responsibilities

Researches and develops policies and procedures for monitoring childcare operations and child placing agencies. This may include creation and updating of job aids, forms, field communications and provider guidance notifications.
Analyzes information, including legislation and other agency policies and procedures for the impact on child care regulation and the child care industry.
Provides consultation with and provides technical assistance to regional and state office CCR staff, other agency programs, other governmental agencies, and the general community about child care and child care regulation. Also facilitates communication with other state agency staff, childcare providers, professional and community groups, and other external stakeholders.
Collects, organizes, analyzes, and prepares material in response to requests for information, policies and procedures, forms, job aids and reports.
Consults with public and private agencies and child care operations to resolve problems and provide clarification.
Serves on workgroups to develop new programs, provide expertise on child care regulation, and implement programs, policies, and procedures.
Prepares and delivers presentations on child care regulation.