Policy Issuance Analyst

Berkley•Marlborough, MA

2d•$70 - $80•Hybrid

About The Position

Berkley Accident and Health is seeking a Policy Issuance Analyst to support high-activity sales managers and client relationship managers by preparing, reviewing, and issuing policy documents. In addition, the role assists with the review and coordination of vendor agreements to ensure alignment with company standards and compliance requirements. Will prepare and issue stop loss contracts for all new and renewal business. The position will create efficiency using technology and be a consistent model that can be scaled when additional company growth is achieved.

Requirements

HS Diploma Required
College degree preferred or 3-5 years’ work experience in insurance operations, underwriting support, policy administration or similar role
Strong knowledge of policy issuance and renewal process
Experience reviewing contracts
Group Insurance experience, preferably medical stop loss
Highly capable with Windows, Outlook, and other communication package software (ability to learn and understand ways to organize high activity)
Attention to Detail – Applies thoroughness and accuracy to all aspects of work product
Strong communication skills both verbal and written
Strong time-management and organizational skills
Must exhibit professional behavior at all times while representing or being identified as an employee of the company
Establish and maintain positive working relationships with all operational areas, management and staff to further the company’s mission
Strong consulting and interpersonal skills with an ability to interact with brokers, clients and service vendors.
Demonstrate the ability to lead projects, mentor other and drive process improvements

Responsibilities

Review policy documents for accuracy and compliance with terms of contract
Follow up with producer for missing information to complete application
Prepare all documents necessary for stop loss contract and renewal schedules for distribution to Client Relationship Manager
Review, prepare and issue new business and renewal policies for our business segments. Must be able to identify any gaps prior to issuance
Maintain, track and coordinate Company Reinsurance Agreements along with confirming annual commutations have been dispersed
Demonstrated proficiency in learning, performing and instructing others in accurately processing all policy transaction processes (endorse, renew, etc.)
Lead cross-functional teams to improve policy issuance workflows
Independently resolve escalated policy issues and recommend solutions to management
Ability to independently perform all policy transactions (endorsement, renewal, etc.) with little to no oversight/guidance required
Inform supervisor/manager of any trending underwriting concerns immediately
Provide assistance in the development of process flows for new and renewal business
Actively support professional & technical skill development of other team members
Analytical thinking and attention to detail
Other duties as assigned to support the Company