Police Systems Administrator

Collin College•McKinney, TX

24d•$75,021 - $91,489•Onsite

About The Position

This position will assist the Collin College Police Department in the administration of dedicated public safety systems, including Computer Aided Dispatch, Records Management, in-car video, in-car hotspot and connectivity, body worn cameras, P25 radios, 9-1-1 phone equipment. Administer the College’s access control system (CBORD) and surveillance system (Salient).

Requirements

Bachelor’s degree from an accredited institution required and two (2) years of related experience required.
The ability to maintain the security or integrity of the infrastructure.
Knowledge of WatchGuard body cameras and in-car video system
Knowledge of CBORD access control system
Knowledge of Salient camera surveillance system
Knowledge of SingeWire emergency notification system
Knowledge of KeyWatcher, KeyWarden key access system
Knowledge of best practices for safety and security
Knowledge of radio communication and practices
Knowledge of Apple iOS and Android smartphones
Knowledge of SQL database language and Microsoft SQL server
Interpersonal skills
Organizational skills
Problem-solving skills
Troubleshooting skills
Ability to administer Windows servers and server-based applications
Ability to determine appropriate systems tools needed to perform job duties
Ability to communicate effectively, both orally and in writing
Ability to establish and maintain effective working relationships
Ability to perform systems management and security functions
Medium Work - Exerting up to 50 pounds of force occasionally, up to 20 pounds of force frequently, and/or up to 20 pounds of force constantly having to move objects. Positions in this class typically include talking, hearing, seeing, grasping, standing, walking and repetitive motions, plus stooping, kneeling, crouching, and reaching. Incumbents may be subjected to moving mechanical parts, odors, dusts, poor ventilation, chemicals, oils, extreme temperatures, inadequate lighting and intense noises, gases and workspace restrictions. In addition, incumbents may be subjected to vibrations, chemicals and oils.

Nice To Haves

Prior experience in police and/or public safety technology support

Responsibilities

Work closely with vendors such as AT&T (9-1-1), Motorola (P25 radio system), ARMS (CAD/RMS), CBORD (door access), Salient Systems (video), SingleWire (emergency notification), KeyWarden (electronic key control) and WatchGuard (body cameras and in-car video).
Partner with staff at Collin College for maintenance and support of P25 radios and ARMS CAD/RMS system.
Train end users on software and hardware used within the Police Department.
Offer support on police department desktops and laptops, including Mobile Data Terminals.
Analyze system requirements, prepare detailed specifications, and coordinate system implementations with IT, Collin College PD and outside vendors.
Maintain required CJIS security requirements with Collin College IT networking staff and serve as Collin College’s Local Agency Security Officer (LASO).
Manage and maintain in-car equipment for hotspot and cellular connectivity.
Administer multi-factor token and token keys for remote access.
Serve as administrator for college electronic key control system.
Serve as the administrator for the college access control system.
Serve as the administrator for the college surveillance camera systems.
Serve as the administrator for the college emergency notification system.
Perform other duties as assigned.
Perform all duties and maintain all standards in accordance with college policies, procedures and Core Values.