POLICE RECORDS TECHNICIAN

City of Torrance, CA•Torrance, CA

70d

About The Position

The City of Torrance invites your interest in the position of Police Records Technician! The Department The Torrance Police Department has been proudly serving the community of Torrance for over 100 years, and currently employs 227 sworn police officers and 128 civilian staff. The staff in the Torrance Police Department Records Division work in a fast-paced environment assisting citizens of the community, other law enforcement agencies, and other City departments. The Division The Records Division is a service support unit within the Services Bureau. Division staffing consists of a Records Manager, two Records Supervisors, and seventeen Police Records Technicians. The Records Division operates on a round-the-clock basis, performing numerous tasks aiding our department, other law enforcement agencies, and the general public to gain access to necessary records. Part of our responsibilities includes interpreting federal and state laws, as well as departmental policy in determining the release and retrieval of confidential criminal information. The Position The Torrance Police Department is seeking competent, enthusiastic team players to fill immediate vacancies in its Records Division. Police Records Technicians perform specialized clerical duties in the preparation and maintenance of a wide variety of police records, reports, and materials, including arrest reports, warrants, citations, crime and traffic reports, and vehicle storage and impound forms. These individuals ensure that records release and dissemination is handled in accordance with all applicable laws and regulations; accept subpoenas for service; and respond to public information inquiries relating to crime, arrest and traffic reports. The staff in the Torrance Police Department Records Division work in a fast-paced environment. Exceptional time management and organizational skills are essential, as the Police Records Technician must be able to multi-task and adapt quickly to change.

Requirements

Graduation from high school or possession of a GED Certificate.
One (1) year of experience in public contact work.
Experience performing the accurate input of data or performing clerical or administrative support is highly desirable.
Police Records Technicians must be available to work four, 10-hour shifts per week on a rotating basis, including weekends and holidays.
Shift hours are 7 a.m. to 5 p.m. (Day Shift), 12 p.m. (Noon) to 10 p.m. (Swing Shift), and 9 p.m. to 7 a.m. (Graveyard Shift).

Nice To Haves

Experience performing the accurate input of data, or performing clerical or administrative support
Knowledge of proper telephone and front counter etiquette and ability to communicate effectively and professionally with members of the public
Ability to understand and adhere to rules pertaining to the confidentiality of law enforcement
Effective time management and organization skills
Be a self-starter with the ability to work independently in a fast-paced work environment
Ability to quickly adjust work priorities to meet changing demands
Ability to complete tasks and meet deadlines in a timely manner with minimal supervision
Effective oral, written, and interpersonal communication skills
Willingness to work with potentially gruesome and disturbing images and content.

Responsibilities

perform specialized clerical duties in the preparation and maintenance of a wide variety of police records, reports, and materials, including arrest reports, warrants, citations, crime and traffic reports, and vehicle storage and impound forms
ensure that records release and dissemination is handled in accordance with all applicable laws and regulations
accept subpoenas for service
respond to public information inquiries relating to crime, arrest and traffic reports

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