Police Dispatcher

University of the Pacific • Stockton, CA

6d

About The Position

The Police Dispatcher is responsible for receiving and transmitting routine and emergency telephone and radio messages, viewing camera surveillance systems, and identifying issues important to the department’s mission. University of the Pacific recognizes that diversity, equity, and inclusion is foundational to the success of our valued students and employees. We prioritize policy and decision-making that demonstrates awareness of, and responsiveness to, the ways socio-cultural forces related to race, gender, ability, sexuality, socio-economic status, etc. impede or propel students, faculty, and staff.

Requirements

• High School Diploma, G.E.D.
• One (1) month of customer service related work experience.
• Must type 40 wpm.
• Must undergo and pass a complete police background investigation

Nice To Haves

• Previous experience in law enforcement setting.
• POST Basic Dispatcher Certificate – If hired without this, candidate must complete their certification within one year of employment.
• Ability to retain and read maps street, building, and compass directions.
• Ability to research and gather information from telephone interviews.
• Effectively communicate over telephone and radio equipment.
• Ability to condense lengthy information into coherent communication.
• Knowledge in the use of surveillance cameras, radios and other communication systems and equipment.
• Ability to think and act quickly in emergency situations.
• Ability to handle multiple tasks.
• Positive attitude, proven ability to work successfully with diverse populations and demonstrated commitment to promote and enhance diversity and inclusion.
• Experience and sensitivity in working with people of diverse backgrounds and cultures.
• Demonstrated experience in advancing social justice, equity, and inclusion in a university setting.
• Ability to engage and integrate culturally responsive practices and knowledge in their work.

Responsibilities

• Answers emergency telephone requests for police, fire and medical emergencies.
• Dispatches police, required equipment, or arranges for response from other departments, as appropriate.
• Maintains radio communication with University police units and for maintaining logs of the activities of each officer.
• Maintains various departmental files including criminal records and confidential files.
• Assists in training new dispatchers.
• Performs a variety of clerical and typing work.
• Performs other duties as assigned or requested.
• This position serves as Campus Security Authority ( CSA ) as outlined by the Clery Act. CSAs have federally mandated responsibilities to report crimes that are reported them.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED