About The Position

The City of Birmingham is seeking motivated, service-oriented Police Community Relations Assistants. This position supports law enforcement efforts to strengthen community partnerships, increase public awareness of crime, and educate residents and businesses on crime prevention and reporting practices. Incumbents regularly prepare and deliver oral and visual presentations to citizens and business owners on crime prevention strategies and initiatives that enhance police-community relations. Employees work under general supervision, exercising independent judgment within established guidelines.

Requirements

  • Driver's license.
  • Customer service experience (e.g., handling complaints, answering questions).
  • Public speaking experience (e.g., making presentations to large groups such as businesses, churches, schools).

Nice To Haves

  • Bachelor's degree in Social Work or related field (e.g., Psychology, Sociology, Counseling) from an accredited university or college.

Responsibilities

  • Establishes and maintains engagement with the local community by coordinating community activities, organizing/attending neighborhood meetings, promoting community events, and informing citizens of services offered in order to build positive relationships between the police department and the community.
  • Answers questions from community members regarding safety, crime tips, and relevant services provided by the police department.
  • Attends and/or speaks at community events (e.g., neighborhood watch meetings, neighborhood association meetings) in order to provide information to members of the local community.
  • Communicates crime-related information (e.g., crime alerts, local crime statistics, safety tips) to members of the local community so that citizens are informed and equipped to deal with crime in their respective areas.
  • Coordinates donation collections for local charity drives (e.g., tornado relief, toy drive, coat drive, food drive) in order to assist with community relief efforts.
  • Organizes speaking engagements on behalf of the department in order to provide information to the local community regarding various police-related topics (e.g., safety, departmental services offered, departmental initiatives, crime stats, crime prevention).
  • Serves as a liaison between the police department and the local community by responding to complaints, questions, and requests from citizens in order to resolve issues within the community.
  • Coordinates security audits of businesses and residential locations by visiting the location, performing an on-site inspection, and providing recommendations to make the business or residence safer.

Benefits

  • The City of Birmingham provides competitive pay and comprehensive benefits packages to include medical and dental insurance, employer-sponsored retirement plan (pension), generous paid holidays, sick and vacation leave, and more.
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