ESSENTIAL JOB FUNCTIONS: Maintains constant awareness of activities of all games in assigned locations to observe and act appropriately in the event of any suspicious or irregular activity. Controls and directs games in progress by monitoring and helping and dealer correction. Maintains awareness of each game’s limits, guest activity, and dealer performance. Assures Title 31 regulations are being adhered to and the proper paperwork is completed. Interacts with all guests and team members as needed. Assumes overall responsibility for assigned poker tables. Oversees and ensures high standards of guest service on each game and works closely with the Casino Operation Managers, Casino Hosts, and other casino team members to identify player’s needs. Assists in the hiring process by conducting interviews, training classes, and auditions. Provides and monitors on-the-job training for Dealers to ensure staff receives adequate guidance, resources, and information. Responsible for completing and issuing Poker Dealer evaluations. Perform buy ins and fills for poker tables and guests as needed with available bank. Performs other duties as assigned.
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