· Protects and controls specific game assigned. · Conducts the games in accordance with policies and procedures at a fair and consistent pace by prompting players to act in a timely manner. · Makes the appropriate announcements including exposed cards, bets, raises, and the number of players in the hand. · Responsible to ensure that each player puts the proper amount of chips in the pot. · Handles player transactions and tracking. · Notifies the Floor Lead of any irregularities. · Advises the Floor Lead of any player disputes or arguments that may arise during the game. · Informs the Floor Lead of any important or relevant facts regarding specific players and their action. · Creates an atmosphere of Fun, Integrity, Respect, Service, and teamwork for all team members and casino guests at all times. · Maintains a professional departmental, company and community reputation. · Uses A.C.T. standards at all times while maintaining a professional, friendly, and courteous atmosphere. · Enthusiastically seek opportunities to inform guests and team members about special promotions, upcoming events and services. · Maintains knowledge of and promotes departmental and property-wide promotions through Flight Checks and communications standards. · Maintains a professional, friendly and courteous atmosphere providing the guest with a delightful gaming experience, and notifying Leads of any guest needs i.e., cocktails, Host Service, etc. · Maintains current knowledge of local jurisdiction gaming laws (federal, state, compact, etc.) and attendant regulations, as well as internal controls, policies and procedures. · Understands and promotes team work by maintaining cleanliness of the Poker Room, including washing cards when assigned. · Actively supports the Floor with running chips, seating players, and assisting with guest service needs. · Follows established rotation and break procedures and confirms with the Floor prior to leaving the room. · Assists by notifying the Floor/Host for comps, player card reprints, and guest service recovery as needed. · Follows all Title 31 and internal control requirements as assigned. · Performs other duties as assigned. · May provide relief support for Floor Lead tasks when assigned and properly trained.
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Career Level
Entry Level
Education Level
High school or GED