Poker Dual Rate Supervisor (Horseshoe Bossier) Full Time

Caesars Entertainment•Bossier City, LA

1d•Onsite

About The Position

JOB SUMMARY: Implement and ensure compliance with approved procedures, train, supervise and monitor performance of employee to ensure smooth and efficient gaming during shift. Responsible for the protection of the Horseshoe’s assets within assigned areas. GENERAL REQUIREMENTS: Must possess a valid Louisiana Gaming License. Basic knowledge of a Casino Credit system beneficial. Previous experience in a leadership position preferred. Game knowledge/experience of at least two Pit Games required. ESSENTIAL DUTIES AND RESPONSIBILITIES: Includes the following. Other duties may be assigned. Safeguard casino assets. Implements and ensures compliance with company policies, procedures and gaming regulatory requirements. Specifically supervise the operation of an assigned number of tables and dealers. Responsible for the training and equitable treatment of all table games personnel. Ensure fills/credits are handled according to policy. Promote outstanding guest relations. Assist in answering questions or resolving disputes. Promote the following within the department and among all associates: Create an atmosphere of fun for all casino guests. Encourage mutual respect, dignity, and integrity with all associates by setting a positive example at all times. Instill an atmosphere that encourages associates to share ideas, discuss concerns and resolve disputes. Retain associates through personal involvement in associate training and development. Support and maintain Horseshoe courtesy guidelines. Perform other duties as assigned. Directly supervises an assigned number of dealers. Signatory ability includes; orders for fills and credits, fills and credits slips, key control, markers and customer balance records, table inventory forms, and complimentary rooms, food, beverage. DEMANDS NECESSARY TO COMPLETE ESSENTIAL JOB FUNCTIONS: PHYSICAL & MENTAL: Must be able to maneuver in between Poker tables. Must be able to reach, pull, bend, crouch, and kneel around Poker tables and Poker bank. Must be able to lift up to 30 pounds. Must be able to respond to visual and aural cues. Must present a well-groomed appearance. Must be able to read, write, speak, and understand English. WORK ENVIRONMENT: Must be able to tolerate areas containing second hand smoke, high noise levels, bright lights and dust. Ability to work at a fast pace and in stressful situations. Must be able to work any day of the week and any shift. CAESARS RESERVES THE RIGHT TO MAKE CHANGES TO THIS JOB DESCRIPTION WHENEVER NECESSARY.

Requirements

Must possess a valid Louisiana Gaming License
Game knowledge/experience of at least two Pit Games required
Must be able to maneuver in between Poker tables
Must be able to reach, pull, bend, crouch, and kneel around Poker tables and Poker bank
Must be able to lift up to 30 pounds
Must be able to respond to visual and aural cues
Must present a well-groomed appearance
Must be able to read, write, speak, and understand English
Must be able to tolerate areas containing second hand smoke, high noise levels, bright lights and dust
Ability to work at a fast pace and in stressful situations
Must be able to work any day of the week and any shift

Nice To Haves

Basic knowledge of a Casino Credit system beneficial
Previous experience in a leadership position preferred

Responsibilities

Implement and ensure compliance with approved procedures
Train, supervise and monitor performance of employee to ensure smooth and efficient gaming during shift
Responsible for the protection of the Horseshoe’s assets within assigned areas
Safeguard casino assets
Implement and ensure compliance with company policies, procedures and gaming regulatory requirements
Supervise the operation of an assigned number of tables and dealers
Responsible for the training and equitable treatment of all table games personnel
Ensure fills/credits are handled according to policy
Promote outstanding guest relations
Assist in answering questions or resolving disputes
Create an atmosphere of fun for all casino guests
Encourage mutual respect, dignity, and integrity with all associates by setting a positive example at all times
Instill an atmosphere that encourages associates to share ideas, discuss concerns and resolve disputes
Retain associates through personal involvement in associate training and development
Support and maintain Horseshoe courtesy guidelines
Perform other duties as assigned
Directly supervises an assigned number of dealers
Signatory ability includes; orders for fills and credits, fills and credits slips, key control, markers and customer balance records, table inventory forms, and complimentary rooms, food, beverage