Poker Dual Rate Supervisor - Full Time

Boomtown Casino Biloxi • Biloxi, MS

30d

About The Position

WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click HERE to discover how we empower team members to grow, thrive, and advance in their careers. WE LOVE OUR WORK. As a Poker Dealer: Knowledge of and enforcement of all gaming laws and regulations which apply to the functions and duties of the Poker Department Adheres to all gaming commission and company and departmental policies and procedures while dealing assigned games. Make accurate and clear chip and cash transactions. Informs Poker Room Manager when a mistake is made or a dispute arises, or of any unnatural or irregular play. Verifies, by signature, all clerical transactions. Assists customers with any problems or requests. Exhibits a friendly, helpful and courteous manner when dealing with customers and fellow Team members. Any and all duties as assigned by your Manager or a member of management. As a Poker Supervisor: Knowledge of and enforcement of all gaming laws and regulations which apply to the functions and duties of the Poker Department. Supervises and directs all Poker team members. Recommends any changes (game spread and mix, personnel adjustments, etc.) that may be beneficial. Authorizes credit and comps in accordance with established policies. Submits daily shifts reports and keeps the VP of Operations informed at all times. Assists with hiring, scheduling, training, counseling, evaluating, and termination of Poker team members. Assists customers with any problems or requests. Monitors the Poker Room internal security. Ensures that all equipment is in good working order. In the absence of other department heads, settles problems and disputes. Maintains gaming integrity while ensuring customers expectations are met or exceeded for their assigned shift. Any and all duties as assigned by your VP or a member of management.

Requirements

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.
• High school diploma or general education degree (GED); and one to three months related experience and/or training; or equivalent combination of education and experience
• Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other team members of the organization.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
• Must be able to obtain a Gaming Permit.
• While performing the duties of this job, the team member is regularly required to stand or walk; talk or hear; use hands to finger, handle, or feel; reach with hands and arms. The team member must regularly lift and /or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision and depth perception. Team members with braces, slings, and team are not permitted to work on the floor with these medical aides.
• While performing the duties of this job, the team member is regularly exposed to fumes or airborne particles. The noise level in the work environment is usually loud.

Responsibilities

• Knowledge of and enforcement of all gaming laws and regulations which apply to the functions and duties of the Poker Department
• Adheres to all gaming commission and company and departmental policies and procedures while dealing assigned games.
• Make accurate and clear chip and cash transactions.
• Informs Poker Room Manager when a mistake is made or a dispute arises, or of any unnatural or irregular play.
• Verifies, by signature, all clerical transactions.
• Assists customers with any problems or requests.
• Exhibits a friendly, helpful and courteous manner when dealing with customers and fellow Team members.
• Any and all duties as assigned by your Manager or a member of management.
• Supervises and directs all Poker team members.
• Recommends any changes (game spread and mix, personnel adjustments, etc.) that may be beneficial.
• Authorizes credit and comps in accordance with established policies.
• Submits daily shifts reports and keeps the VP of Operations informed at all times.
• Assists with hiring, scheduling, training, counseling, evaluating, and termination of Poker team members.
• Monitors the Poker Room internal security.
• Ensures that all equipment is in good working order.
• In the absence of other department heads, settles problems and disputes.
• Maintains gaming integrity while ensuring customers expectations are met or exceeded for their assigned shift.
• Any and all duties as assigned by your VP or a member of management.

Benefits

• wellness programs designed to support our team members' financial, physical, and mental well-being
• day-one medical coverage
• 401(k) matching
• annual performance bonus
• Paid time off is earned according to the local policy and increases with the length of employment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED