Poker Dealer - MGM Springfield

MGM Resorts International • Springfield, MA

2d • $7

About The Position

Join our lively and thrilling Poker Room as a Poker Room Dealer and become a key part of creating unforgettable gaming experiences! In this role, you'll skillfully deal cards and deliver friendly, attentive service that keeps players engaged and satisfied. Your professionalism and keen attention to detail will uphold the integrity of the game, ensuring a fun, fair, and exciting environment for all guests, and helping to make every poker night a memorable event.

Requirements

• Has high school diploma or GED
• Has 1+ years of prior relevant experience in customer service or hospitality experience

Nice To Haves

• Preferred 6+ months of prior relevant experience in poker dealing experience

Responsibilities

• Conduct and assist with operation of poker games
• Ensure accuracy of table bank, table pot, and table rake
• Communicate verbally with supervisors of unnatural or irregular play and dispute on the game and verbalize player instructions, rules, or any other information as required in the procedures of the game
• Develop customer relations and facilitate the use of the one club card
• Promote and maintain the highest level of service to all guests while staying alert to their needs and respond effectively to guest inquiries

Benefits

• Free meals in our employee dining room.
• Free parking on and off shift.
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees