Poker Chip Runner/Attendant - OC

Hard Rock Hotel & Casino Ottawa•Hollywood, FL

5d•Onsite

About The Position

Under the supervision of the Poker Floorperson, the incumbent interacts directly with guests providing information and seating for the Poker Room games. Also provides buy-ins to players as needed and performs credits and fills with Dealers.

Requirements

High school diploma or equivalent required.
Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.

Nice To Haves

Prior guest service, poker experience and/or poker certificate preferred

Responsibilities

Exhibit conduct in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and procedures.
Meet and greet guests.
Answer telephone in Poker area and questions from potential players.
Maintain waiting lists for all Poker games using the Bravo system.
Open and maintain games.
Page players when seats are available and escort players to tables as needed.
Provide buy-ins to players as needed.
Perform credits and fills with Dealers.
Transport cash and chips to and from Poker Cage as needed.
Wash and reset decks as assigned.
Maintain constant contact with Floorperson to ensure proper servicing of guests.
Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate managers of concerns and observations.
Demonstrate actions and behaviors that reinforce the Company’s Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion and Dedication.
Ensure prompt and discreet notification to managers and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations.
Promote positive guest and team member relations at all times.
Maintain a clean, safe, hazard-free work environment within area of responsibility.
Perform other duties as assigned.