Point of Sale Products Lead

What • Knoxville, TN

12d • Hybrid

About The Position

What is the job? Lights, camera, transaction! As our POS Products Lead, you’ll be the behind-the-scenes director ensuring every concession sale, ticket purchase, and loyalty scan performs flawlessly across Regal’s global network. You’ll manage and optimize the Vista Cinema point-of-sale ecosystem, shaping the technology that keeps our operations rolling and our guests smiling. From configuration to innovation, your role is the bridge between technology, operations, and the ultimate moviegoing experience. You’ll collaborate with internal tech teams, finance, and operations—plus our partners at Vista Group—to keep the show running smoothly. Whether it’s introducing new features, streamlining performance, or fixing a last-minute production bug before opening night, you’ll be a key player in delivering seamless cinematic experiences to millions. About Regal Regal Cinemas – where movie magic meets unforgettable experiences! At Regal Cinemas, part of Regal Cineworld, each day is a celebration of everything film and entertainment. From the first popcorn crunch to the closing credits, we’re all about creating moments that spark joy, laughter, and a little bit of movie magic. With over 9,000 screens across 751 locations in 10 countries, including Cineworld, Picturehouse, Cinema City, Yes Planet, and Regal Cinemas right here in the US — we bring the joy of movies to millions. Based out of our buzzing Theatre Support Office in Knoxville, Tennessee, we offer a variety of roles with a mix of hybrid, field-based, or remote working options, depending on the role. What really makes Regal shine? Our people. We’re passionate about supporting your growth and helping you carve out your dream career within the Regal Cineworld family. Fancy joining us on this epic film adventure? Dive into the Regal stories and see what life’s like behind the scenes of the big screen! Inclusion & Belonging At Regal Cineworld, we believe our strength comes from the diversity of our people. We are committed to fostering a workplace where everyone feels valued, respected, and empowered to bring their authentic selves to work. Our commitment to inclusion and belonging embraces all aspects of identity, including gender, ethnicity, age, disability, sexual orientation, religion, and background. We take pride in creating an environment where differences are celebrated and everyone has equal opportunities to succeed. Our hiring process is designed to be fair and accessible, welcoming applicants from all backgrounds. If you need any accommodations during the hiring process or in the workplace to support your needs, please contact the Talent team. Do you feel like you don’t have all the experience listed but would love to explore a career at Regal? Please still contact [email protected] . We understand that confidence gaps and imposter syndrome can get in the way of meeting incredible candidates, and we wouldn’t want this to prevent us from meeting you.

Requirements

• 5+ years of advanced Vista Cinema configuration experience, including Lumos and Horizon.
• Strong understanding of cinema operations, especially food, beverage, and loyalty systems.
• Skilled in SQL and confident pulling data directly from SQL Server.
• Organized multitasker with exceptional problem-solving and communication skills.

Responsibilities

• Lead configuration, upgrades, and integrations of our Vista Cinema POS systems across hundreds of locations.
• Partner with Operations, Technology, and Finance to turn business needs into effective POS solutions for web, kiosk, and mobile.
• Own and manage the POS product roadmap, balancing innovation with stability.
• Collaborate with Vista Group and internal teams to test, validate, and roll out new functionality and system enhancements.
• Serve as the go-to expert for Vista Cinema applications, including POS, Kiosk, Loyalty, and Horizon—helping teams deliver flawless performance every time.

Benefits

• Discretionary annual bonus
• Free movie passes and discounted concessions at any Regal location
• Paid vacation time and sick leave to support a healthy work-life balance
• Eligibility to participate in our 401(k) retirement plan with company match after age 21 and six months of service
• Summer half-day Fridays during the summer season
• Medical and prescription coverage, with company contributions toward the cost
• Company-paid life insurance and disability insurance at no cost to employees
• Dental, vision, and supplemental life insurance options available for employees and their dependents
• Additional coverage options including accident, critical illness, and hospital indemnity insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees