Coordinator Point of Sale Marketing

Hilton Grand VacationsOrlando, FL
10d

About The Position

Employee Onboarding, HR, & Performance Management Assist with onboarding new hires including access to systems, device distribution, and field training support. Ensure HR compliance by maintaining updated records for memos, MPS reviews, corrective actions, and employee files. Update and manage email distribution lists for all terminations, new hires, and changes. Submit MPS reviews to HR, and help facilitate corrective action documentation as needed. Coordinate name tag orders and credit card applications for new managers. Marketing & Sales Operations Support Partner with Marketing leadership to align deadlines and support site operations in accordance with budgetary and business goals. Serve as the primary liaison for all communication between mainland marketing sites and cross-functional departments (e.g., Branding & Creative, Mobility, IT, Legal, HR, TA, Direct Marketing, Sales, Customer Care). Oversee the setup and launch of new site locations, including system access (Salesforce, VOICE, email), hardware/software installation, key code configurations, and activation testing for package offers. Coordinate business needs for marketing sites including phone and computer setup, collateral orders, and device inventory management. Manage hotel partnerships by tracking contracts, renewals, proposals, and memos; ensure legal and accounting receive required documents and fees are processed timely. Actively works with The Lobby platform to confirm current up to date hotel information Act as a public relations liaison between customers, hotel staff, and the marketing team to enhance the on-site experience. Supports interdepartmental processes of submitting Hilton Honors points to guests for new email campaigns and customer satisfaction. Supports in the ordering and shipping of supplies to all Package Sales markets. Monitors & tracks active email distributions and provides updates as needed. Ensures that Directors, HR, Business Management and Payroll has updated team Roster. Adhere to the cultural and service agreements. Carry out all other reasonable requests by management of which the associate is capable of performing.

Responsibilities

  • Assist with onboarding new hires including access to systems, device distribution, and field training support.
  • Ensure HR compliance by maintaining updated records for memos, MPS reviews, corrective actions, and employee files.
  • Update and manage email distribution lists for all terminations, new hires, and changes.
  • Submit MPS reviews to HR, and help facilitate corrective action documentation as needed.
  • Coordinate name tag orders and credit card applications for new managers.
  • Partner with Marketing leadership to align deadlines and support site operations in accordance with budgetary and business goals.
  • Serve as the primary liaison for all communication between mainland marketing sites and cross-functional departments (e.g., Branding & Creative, Mobility, IT, Legal, HR, TA, Direct Marketing, Sales, Customer Care).
  • Oversee the setup and launch of new site locations, including system access (Salesforce, VOICE, email), hardware/software installation, key code configurations, and activation testing for package offers.
  • Coordinate business needs for marketing sites including phone and computer setup, collateral orders, and device inventory management.
  • Manage hotel partnerships by tracking contracts, renewals, proposals, and memos; ensure legal and accounting receive required documents and fees are processed timely.
  • Actively works with The Lobby platform to confirm current up to date hotel information
  • Act as a public relations liaison between customers, hotel staff, and the marketing team to enhance the on-site experience.
  • Supports interdepartmental processes of submitting Hilton Honors points to guests for new email campaigns and customer satisfaction.
  • Supports in the ordering and shipping of supplies to all Package Sales markets.
  • Monitors & tracks active email distributions and provides updates as needed.
  • Ensures that Directors, HR, Business Management and Payroll has updated team Roster.
  • Adhere to the cultural and service agreements.
  • Carry out all other reasonable requests by management of which the associate is capable of performing.
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