Point of Care & Quality Coordinator

American Addiction Centers

1d•Onsite

About The Position

This role involves coordinating and overseeing Point of Care Testing across hospital and off-site department locations, potentially spanning multiple hospitals. The coordinator provides technical oversight for all POC testing and instrumentation, assists supervisors with staff development, and acts as a liaison between the Laboratory, Nursing, and other Diagnostic Service areas. A key aspect is maintaining the POC Quality Assurance program for Ancillary departments, including training and competencies. Additionally, the position coordinates and oversees the Laboratory’s Quality program, reviewing and sharing quality data, identifying improvement opportunities, and managing proficiency testing surveys to ensure regulatory compliance and appropriate resolution of identified problems. Advocate Health is the third-largest nonprofit, integrated health system in the United States, formed from Advocate Aurora Health and Atrium Health. It provides care under Advocate Health Care in Illinois, Atrium Health in the Carolinas, Georgia and Alabama, and Aurora Health Care in Wisconsin. Headquartered in Charlotte, North Carolina, Advocate Health serves nearly 6 million patients, is involved in numerous clinical trials, and is recognized for expertise in various medical specialties. The system employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs. Advocate Health is committed to equitable care, providing over $6 billion in annual community benefits.

Requirements

Medical Technologist (MT) or Clinical Laboratory Scientist (MLS) certification.
American Society for Clinical Pathology Board of Certification (ASCP BOC) or equivalent
Bachelor’s Degree in Medical Technology, Clinical Laboratory Sciences, or other related field.
Typically requires 3 years of experience as a working laboratory professional.
Maintains current knowledge of all technical aspects of the specialty and any computer integration.
Excellent interpersonal and written/verbal communication skills.
Proficient in the use of laboratory computer systems, including use of word processing programs and spreadsheets.
Thorough knowledge of statistics and ability to apply statistical rules/analysis to laboratory decision-making processes.
Demonstrated ability to work in a fast-paced environment and to successfully handle multiple tasks simultaneously.
Demonstrated organizational ability, attention to detail, and accuracy.
Ability to work well in stressful situations, maintaining professional composure at all times.
Ability to consistently handle multi-tasking, meet established deadlines, and recognize assignments that may be delegated.
Ability to build and support a highly cohesive and functional team.
Maintains knowledge of all accrediting agency standards to ensure compliance.
Maintains current knowledge of and complies with the contents of all pertinent policy and procedure manuals.

Responsibilities

Coordinates and oversees Point of Care Testing performed within the hospital and off-site hospital department locations.
May include oversight of multiple hospitals.
Provides technical oversight for all POC testing and instrumentation.
Assists supervisor with technical staff development including competency and coaching, correcting performance as needed.
Serves as a liaison between the Laboratory, Nursing, and other Diagnostic Service areas.
Maintains POC Quality Assurance program for Ancillary departments outside of the lab, including orientation, training, and competencies.
Coordinates and oversees the Laboratory’s Quality program.
Reviews, prepares, and shares quality data with site leadership and/or site quality committee, and may participate in monthly/quarterly quality meetings, as appropriate.
Researches and identifies quality improvement opportunities and indicators for the department.
Oversees proficiency testing surveys appropriate for extent of testing performed at the site
Participates in evaluation review of proficiency testing and ensures that any problems identified after results received are resolved appropriately, including coaching and addressing performance concerns as needed.
Coordinates and monitors programs that ensure that all Regulatory Agency requirements are met.

Benefits

Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program