PMO Project Manager

SRP FEDERAL CREDIT UNION•North Augusta, SC

2d•$82,495 - $109,993•Hybrid

About The Position

Under the general direction of the Director of PMO, the Project Manager is to aid the organization in planning, implementing, and executing specific projects ensuring consistency with the credit union’s strategy, commitment, and goals. The Project Manager will take the lead on operational projects working in conjunction with the project owner/business lead. Required to have the ability to define project scope, timelines, resource management and other applicable knowledge areas for the success of each operational project, that are consistent with the credit unions policy and vision. This includes leading the project team, acquiring resources, and coordinating the efforts of team members and third-party contractors to deliver projects within an estimated schedule and budget. The Project Manager is responsible for continually monitoring and providing assessment of the activities of designated projects and initiatives, communicating status updates, and responding proactively with appropriate recommendations to ensure the successful completion of each project. The Project Manager must maintain high standards of character.

Requirements

Bachelor’s degree
2 or more years of experience managing IT related projects involving systems or processes that affect company strategy
CAPM required
knowledge of: Microsoft Office software including Windows, Word, Excel, Outlook Email /Calendar and Internet Explorer software.

Nice To Haves

PMP Certification preferred.
Experience with Jack Henry Symitar, FreshService, workload automation preferred.

Responsibilities

Is responsible for selling and cross-selling Credit Union services to current and potential members. Credit Union services are to be promoted using the “member benefit-based approach”.
Fully complies with the requirements of all Credit Union policies, including but not limited to the Bank Secrecy Act, the Patriot Act, and OFAC Policies.
Assist in the development and implementation of operational projects under the direction of the PMO purview to ensure all business requirements are met.
Refine the project scopes and business cases containing the goals, efficiencies, as well as the business unit’s requirements and new procedures.
Define project scope, goals, and deliverables that support business goals in collaboration with senior management and stakeholders.
Develop full-scale project plans and associated communications documents.
Responsible for assembling the project teams, assigning individual responsibilities, and recognize team member’s skill sets for delegated task.
Assist with the development of the project success criteria and disseminate them to involved stakeholders throughout project life cycle.
Interfaces with all areas affected by the project including end users and vendors.
Ensures adherence to quality standards, timelines, and reviews project deliverables.
Maintains project portfolio management within the PMO project database and updates the company intranet as required.
Ensure performance and adherence to quality control testing, stress testing, business acceptance testing, and software release testing, prior to implementation of new processes and applications into production business environments.
Tracks and Reports change requests related to the working project plans to meet the agreed deadlines to appropriate Executive Sponsor.
Actively communicate requirement status and escalate awareness to management to solve or prevent potential disruptions or delays to the project.
Plan, schedule, and track project timelines and milestones using FreshService and other appropriate tools.
Provide regular status updates to all stakeholders directly involved or directly affected by the project.
Ensure all timelines are being followed and report any issues that will require adjusting timeline.
Conduct project postmortems and create recommendations reports to identify successful and unsuccessful project elements.
Ensure a post project process is established to ensure the results and functionality to meet the requirements of the end users.
Work with stakeholders, team members, and vendors to stay accountable for their area of the project.
Maintains current knowledge of industry trends, opportunities, systems improvements, and staff needs.
Keep updated on major business units’ processes and procedures to ensure an understanding of the effect of projects on the business unit.
Tracks the projects to ensure they meet or exceed established metrics and allotted budgets.
Ability to navigate a variety of computer programs (MS Word, MS Excel, FreshService, Microsoft Power Point
Performs other duties assigned by Director of PMO.