PMO Manager

Pennant Services

1d

About The Position

Pennant is looking for a strategic, people‑focused PMO Manager to build and lead our IT Project Management Office. This is a high‑impact role responsible for creating the frameworks, processes, and team culture that will shape how IT initiatives are delivered across the organization. If you’re passionate about structure, clarity, cross‑functional collaboration, and elevating project delivery maturity—this is your opportunity to make a lasting mark. At The Pennant Group, our culture is rooted in CAPLICO—Customer Second, Accountability, Passion for Learning, Love One Another, Intelligent Risk‑Taking, Celebration, and Ownership. We look for leaders who embody these values and elevate them through their work, their teams, and the employee experience.

Requirements

• 5+ years in healthcare
• 7+ years in IT project/program management, including building or maturing PM frameworks
• Strong understanding of Agile, Scrum, Kanban, and hybrid methodologies
• Experience coaching PMs and technical leaders without direct authority
• Skilled in intake, prioritization, RAID management, and quality standards
• Hands‑on experience with Jira, Azure DevOps, Asana, or similar tools
• Excellent communication, facilitation, and stakeholder‑alignment skills
• Strong analytical, organizational, and reporting capabilities

Nice To Haves

• Certifications such as PMP, PMI‑ACP, CSM/PSM, SAFe, ITIL Foundation

Responsibilities

• Build & Evolve the IT PMO
• Create a scalable project & program management framework for all IT teams
• Establish standards, documentation, templates, and lifecycle expectations
• Implement intake, prioritization, governance, planning, and review ceremonies
• Continuously refine processes as the organization and technology landscape evolve
• Drive Cross‑Functional Alignment
• Partner with leaders across Applications, Infrastructure, Security, Data, and Clinical/Operational IT
• Coach project managers and technical leaders on PMO processes
• Reinforce documentation, communication, and governance standards
• Support change management and organizational readiness for major initiatives
• Lead Portfolio, Program & Project Delivery
• Oversee large, multi‑team, enterprise‑level programs
• Serve as the central point for scope, timing, resourcing, and risk mitigation
• Ensure initiatives deliver on‑time, on‑scope, and on‑value
• Collaborate with stakeholders to define business cases, benefits, and success metrics
• Own Project Tools & Reporting
• Administer and optimize PM platforms (Azure DevOps, Jira, MS Project, Monday.com, etc.)
• Build dashboards and reporting for leadership and executive visibility
• Improve tooling, automation, forecasting, and transparency across teams
• Develop a High‑Performing PMO Team
• Hire, mentor, and grow a team of project managers
• Foster a culture of accountability, collaboration, and continuous improvement
• Support the long-term evolution and scaling of the PMO

What This Job Offers

• Job Type: Full-time
• Career Level: Manager