PM Services Lab Technician

Biolog • Hayward, CA

1d • $35 - $37 • Onsite

About The Position

Join a company transforming how the world understands microbes.
Biolog is a global innovator in microbial identification, phenotypic cell profiling, and metabolic fingerprinting, fueling faster and smarter breakthroughs across biotech, pharma, food safety, and more. With three specialized sites across California and Delaware, we deliver both cutting-edge instrumentation and comprehensive microbiology testing, including rapid foodborne pathogen detection, phenotypic characterization, and advanced multiomic microbial identification.

Why Biolog?
We are driven by the impact our technology makes in clinical microbiology, diagnostics, infectious disease research, and laboratory innovation. If you’re motivated by science-driven selling, building long-term partnerships, and helping hospitals and diagnostic labs deliver better outcomes, you belong on our team.

The Role
Biolog is seeking a PM Services Lab Technician to support the technical and logistical aspects of sample processing and laboratory housekeeping for customer samples received for our Phenotype Microarray (PM) contracted services. Reporting to the Laboratory Manager, this role plays a key part in ensuring customer samples are handled efficiently, processed correctly, and maintained under appropriate regulatory and quality system standards.
The ideal candidate is detail-oriented, highly organized, and comfortable working in a dynamic lab environment while supporting multiple projects and maintaining open communication with internal teams and customers.

Requirements

• Associate degree in life science with 0–3 years of relevant industry or lab experience
• Strong attention to detail and excellent organizational skills
• Ability to multitask, prioritize workload, and work effectively with frequent interruptions
• Strong problem-solving ability and time management skills
• Comfortable working independently and collaboratively within a team environment
• Effective communication skills for working with both internal teams and customers
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, etc.)
• Familiarity with regulatory requirements such as cGMP/GLP/GDP is a plus

Nice To Haves

• Bachelor’s degree in life science with 0–1 years of experience is desirable

Responsibilities

• Prepare laboratory supplies including manufacturing reagents and media
• Clean tools and equipment and ensure proper stocking of lab and warehouse consumables
• Document receipt of goods and notify management of supply needs and inventory status
• Perform standard microbiology procedures including handling, growth, and purification of cultures
• Operate associated laboratory equipment such as Odin instruments, plate readers, and anaerobic chambers
• Follow all laboratory safety requirements, including proper disposal of chemical and biohazardous waste
• Maintain clear communication with laboratory staff and management to keep projects on schedule and troubleshoot issues
• Perform daily housekeeping and routine weekly, monthly, and annual cleaning activities
• Restock lab supplies as needed
• Assist with equipment maintenance and calibration
• File paperwork and support office administrative duties as assigned
• Follow Quality System Procedures related to sample processing
• Maintain compliance with applicable cGMP, ISO 17025, USDA permit requirements, and other regulatory standards
• Communicate with customers regarding sample receiving and processing updates
• Escalate customer inquiries outside of scope to laboratory management
• Represent Biolog policies and ethics professionally in all customer interactions

Benefits

• Competitive compensation (base + commission)
• Comprehensive medical coverage with 100% employer-paid premiums for employees and 75% for dependents, plus dental and vision included
• Company-paid life, short-term, and long-term disability insurance
• Flexible paid time off and paid sick leave
• 13 paid holidays
• 401(k)
• Stock options

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree