PM Server (PT)

Courtyard Rochester, NY•Rochester, NY

1d•Onsite

About The Position

$250 Signing Bonus. Available after 90-days. Weekends and holidays are required. The Courtyard Rochester Downtown, managed by Essex Hotel Management, is currently seeking a DRIVEN PM Server. The PM Server is responsible for providing exceptional customer service to our guests during the evening shift. You will work closely with the kitchen and bar staff to ensure that all orders are delivered promptly and accurately. What are we looking for? For nearly three decades, Essex Hotel Management's "solution-driven" approach has resulted in high satisfaction for our team members, partners, owners, and guests. This results from our Team Members staying true to our Vision, Mission, and Values. We look for teammates that are DRIVEN: Dedicated to finding solutions that work Responsive to our partners, our team members, and our guests Integrity defines everything we do by taking ownership of our actions and holding ourselves accountable Value-Oriented - we value diversity, relationships, and performance Engaged - we care about the work we do and the people we work with Nimble - we strive to be flexible and innovative Essex Hotel Management, LLC is committed to fostering an inclusive and diverse workplace, where equal opportunity is extended to all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other status protected by the laws or regulations in the locations where we operate.

Requirements

Previous experience as a server in a restaurant or hotel setting
Excellent customer service skills and a friendly demeanor
Ability to work in a fast-paced environment and handle multiple tasks simultaneously
Strong communication and interpersonal skills
Knowledge of food and beverage service and preparation
Ability to work evenings, weekends, and holidays

Responsibilities

Greet guests and take their orders in a friendly and professional manner
Provide menu recommendations and answer any questions guests may have
Enter orders accurately into the POS system and communicate them to the kitchen and bar staff
Serve food and beverages to guests in a timely and efficient manner
Check on guests throughout their meal to ensure satisfaction and address any concerns
Process payments and handle cash and credit card transactions
Maintain a clean and organized dining area, including resetting tables and ensuring proper sanitation procedures are followed
Assist with opening and closing duties as needed