PM Room Attendant Part Time
About The Position
Bally’s Corporation is a global casino-entertainment company with a growing omni-channel presence, currently owning and managing 15 casinos across 10 states, a golf course in New York, a horse racetrack in Colorado, and having access to OSB licenses in 18 states. The recent acquisition of Aspers Casino in Newcastle, UK, further expands its international footprint and enhances its diverse entertainment offerings. It also owns Bally’s Interactive International, formerly Gamesys Group, a leading, global, interactive gaming operator, Bally Bet, a first-in-class sports betting platform, and Bally Casino, a growing iCasino platform. Role: Cleans, re-stocks, and maintains hotel guestrooms and suites ensuring guest comfort, safety and satisfaction.
Requirements
- High school diploma or GED.
- High energy level.
- Good judgment and common sense.
- Ability to work a flexible schedule.
- Ability to communicate basic information to others.
- Ability to understand and promulgate written memos, instructions, regulations.
Responsibilities
- Enhances the guest experience by providing exceptional service.
- Services assigned rooms according to departmental specifications, within allotted time.
- Documents room status on assignment sheets.
- Greets guests passing in corridors, establishing eye contact.
- Ensures that equipment in guestrooms is operational – TV, remote control, phones, lights, etc.
- Performs turndown service.
- Delivers guest request items.
- Uses cleaning chemicals as instructed.
- Uses safety equipment as required.
- Communicates all maintenance issues to supervisor.
- Executes Daily Cleaning Projects.
- Secures master keys while working.
- Collects/secures lost-and-found articles and turns into Security.
- Restocks housekeeping cart daily.
- Trains new employees as needed.
- Controls inventory of supplies.
- Makes suggestions for improvements in overall operations with emphasis on increasing guest satisfaction, revenues as well as reducing costs.
- Establishes and maintains close working relationships with all Hard Rockers to ensure maximum cooperation, productivity, morale and guest service.
- Resolves guest issues.
- Adheres to department and property policies and procedures.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
