PM Coordinator

Doggett Toyota Lift • Austin, TX

2d

About The Position

The PM Coordinator should coordinate all functions related to preventative/planned maintenance and product improvements, while maintaining customer satisfaction.

Requirements

• High School graduate or equivalent.
• Technical knowledge and experience preferred.
• Professional communication skills and basic computer skills required.
• Must have a solid background in proper diagnostic procedures.
• Must be self-motivated and self-starter.
• Must be able to accomplish all requirements with minimal supervision.
• Dedication to providing exceptional customer service.
• Valid Texas driver’s license and clean driving record.
• Must own proper tools to perform required repairs.

Nice To Haves

• Associates degree from a technical college preferred.

Responsibilities

• Dispatch and schedule technicians daily.
• Review list of machines coming due for service and call customer to schedule maintenance when necessary.
• Order parts daily for all scheduled jobs for technicians.
• Open and close work orders daily derived from technicians, as well as back filling for others where needed.
• Check for open product improvements when opening work order.
• Manage and update job codes for PM services.
• Keep current on new systems, technology, and advancements in the industry.
• Review and approve PM agreements and quotes to be sent to customers.
• Review oil sample paperwork, track, and ship oil samples.
• Send monthly invoices for PM agreements.
• Manage and update job codes for PM services.
• Update pricing quarterly or sooner if a significant change is made to a model’s maintenance recommendations.
• Assist the rental group with completing maintenance repairs on machines that have been returned from rent.
• Continual learning through training courses per the provided learning plan completed by service manager.
• Continual training with oil analysis and staying up to date on current oil capacities.
• Keep current on DOT regulations and requirements for service trucks as well as environmental compliance.
• Check technician reports for accuracy and completion.
• Correctly bill within appropriate billing software.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED