PM Café Manager - NFL / Baltimore Ravens - Owings Mills MD

Compass Group

33d•$65,000 - $75,000•Onsite

About The Position

The PM Café Manager oversees evening operations of the café and fueling station, ensuring athletes, staff, and guests receive high-quality nutrition support and service. This role combines leadership, operational management, and nutritional oversight, ensuring the café runs smoothly, efficiently, and in alignment with organizational nutrition and performance goals. The ideal candidate has strong leadership skills, attention to detail, and a passion for food service and sports performance nutrition.

Responsibilities

Lead and supervise all PM café and Flik fueling station staff, including scheduling, training, and performance management
Oversee daily café operations during afternoon and evening hours to ensure consistent, efficient, and friendly service
Supervise PM snack service and recovery smoothie service to ensure quality, timeliness, and alignment with nutrition protocols
Supervise setup and breakdown of all nutrition snack areas, ensuring proper organization, cleanliness, and presentation
Ensure all house-made and store-bought products are fresh, properly labeled, and within their designated shelf life
Maintain a clean, organized, and health-compliant workspace in accordance with local food safety and sanitation standards
Manage inventory of nutrition product and place orders as necessary
Coordinate with sports dietitians and nutrition staff to implement approved fueling station offerings
Ensure that all food and beverage items align with established nutrition standards and athlete fueling plans
Assist in developing and executing seasonal or event-based fueling and recovery menus
Educate staff on proper portioning, labeling, and presentation of menu items
Provide a welcoming, service-oriented environment for athletes, staff, and visitors
Address and resolve customer concerns promptly and professionally
Support nutrition education initiatives and promote healthy fueling options to café patrons
Monitor inventory levels and place orders for food, beverages, and supplies as needed
Process invoices and maintain accurate records for café and nutrition operations
Place nutrition-specific orders with vendors in coordination with the Nutrition Team
Work with the AM Café Manager and Nutrition Team to ensure smooth daily transitions and consistent operations
Support special events and team fueling needs as assigned