Plumbing Service Technician

ARS-Rescue Rooter•Pacific, WA

1d•$80,000 - $130,000•Onsite

About The Position

Rescue Rooter, part of a national service leader, is seeking an experienced Plumbing Service Technician to join their team. The ideal candidate is self-motivated with a great work ethic and the ability to provide excellent customer service. The role involves diagnosing plumbing issues, presenting solutions to customers, performing installations and repairs, and maintaining clean, code-compliant workmanship. Technicians will use field management software to build estimates and document work, and are expected to be reliable, friendly, and tidy in every home they enter.

Requirements

Related experience and/or advanced training or any equivalent combination of education and experience may be substituted for a High School diploma or GED
4 years of residential service plumbing experience (not just new construction or commercial)
Strong communications/interpersonal skills
Confidence presenting options (not high-pressure sales—just service-based clarity)
Ability to follow systems, processes, and checklists
Ability to lift equipment and work in tight areas
A customer-first mindset and team-player attitude
Willingness and ability to work evenings and weekends
Valid driver’s license and ability to pass a criminal background check and drug screen

Nice To Haves

A High School diploma or general education degree (GED) is preferred

Responsibilities

Provides a description of diagnosed problems to customers and provides solutions
Explains the features and benefits of each solution and obtains agreement for services before performing work
Diagnose plumbing issues quickly and thoroughly
Confidently present multiple repair or replacement options using our process
Communicate clearly and professionally with homeowners
Install and repair water heaters, faucets, toilets, tubs, sinks, garbage disposals, gas lines, and piping systems (DWV, copper, PEX, etc.)
Maintains clean, code-compliant workmanship
Use our field management software to build estimates and document work
Be reliable, friendly, and tidy in every home you enter
Maintains and fuels vehicle, stocks the service truck with adequate parts and maintains machinery
Transports materials and tools to the job site and provides proper accounting of tools
Have the basic knowledge of how a plumbing system works

Benefits

$80,0000 - 130,000/year depending on performance
Company provided vehicle and fuel card
Company cell phone & tablet
Comprehensive benefits plan including medical, dental, vision, prescription and life insurance
$5 a week medical plan option
13 days paid time off and 8 paid holidays
401(K) with company match
Comprehensive paid training
Opportunities for advancement
Discount Programs with our partnered accounts (Childcare, personal cell phone, etc.)
Opportunity to give back to your community through partnership with St. Jude Children’s Research Hospital, The Tim Tebow Foundation, ARS Cares Program, and More!