Plumbing Install Manager

Air Services Heating, Cooling, Plumbing & ElectricalSpringfield, MO
$75,000 - $100,000

About The Position

At Air Services we are a family-operated company with a small business feel but large business size, growth, and stability. We have hard-working teams that are dedicated to the company's continued success and are rewarded well for their contributions. The Installation Coordinator plays a crucial role in ensuring the seamless execution of installation services offered by Air Services. This role involves coordinating installation appointments, communicating with customers and installation technicians, managing scheduling and logistics, and overseeing the entire installation process. The Installation Coordinator serves as a pivotal point of contact for customers, technicians, and internal teams to ensure installations are completed to the satisfaction of all parties involved.

Requirements

  • Ability to inspire and lead others to attain company goals.
  • Capable of applying sound business judgement to all decisions.
  • Good presentation skills; able to convey confident and decisive messages.
  • Multi-tasker who enjoys working in the field with diverse teams on varied projects.
  • Detail oriented and highly organized with exceptional follow-through abilities.
  • Top performer who can instill pride of workmanship in self and others.
  • High integrity with advanced social skills and ability to make solid connections.
  • Strong desires to motivate technicians to be better tomorrow than they are today.
  • IT competent, previous experience with Microsoft Office and the latest sales applications.
  • Outgoing personality that blends well with a fast-paced, goal-driven environment.
  • Technical aptitude with knowledge of local codes and ability to make on-the-job applications.
  • Highly motivated, self-starter who’s flexible and has a great attitude on life.
  • To be considered for employment, all candidates must successfully complete our screening process, which includes assessments, interviews, background checks, and drug screens.
  • Air Services is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.

Responsibilities

  • Manage, direct, coordinate, and control drain technicians, camera technicians, and installation teams.
  • Implements general policies for the department that streamline performance and day-to-day operations.
  • Train department personnel and ensure that all meet or exceed performance guidelines and compliance of all company policies and procedures.
  • Keep in constant contact with the install coordinator regarding any updates on jobs so that they can contact the customer.
  • Make sure all materials are in the shop or set up prior to or at the end of the day of installation and/or delivered on site for each job.
  • Responsible for OSHA documentation and safety meetings. Also responsible for making sure all tailgate meetings are being done as per OSHA requirements.
  • Maintain and update information on install tracking board.
  • Responsible for any adjustments on install invoices.
  • Continue to carry out the owner’s vision of the company culture specifically focusing on teamwork, honest and open communication with team members, ethics, and integrity.
  • Ensure that all work performed meets or exceeds OSHA regulations and standards.
  • Handle all customer interactions with care.
  • Deescalate any customer concerns.
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