Plumbing Dispatcher
About The Position
Join ARS, the nation’s largest provider of residential HVAC, plumbing, and electrical services with 7,000+ team members and over 45 years of experience. Our dispatch position ensures that service technicians are dispatched efficiently and customer needs are met promptly. Manage call flow from our service platform, coordinate scheduling, and guide field teams throughout the day. Strong communication and local area knowledge are key to success in this role. Note: This posting outlines potential pay ranges and opportunities, which are not guaranteed and do not represent a formal offer. Additional compensation may be offered based on experience and will be outlined in an offer letter addendum. ARS is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status under applicable federal, state, or local laws. Privacy policy available upon request.
Requirements
- Prior dispatch, scheduling, or call center experience
- Proficiency in Microsoft Office and multi-line phone systems
- Familiarity with local geography to support route planning
- Must report daily to the office (not a remote position)
- Flexibility to work assigned shifts and weekend rotations as needed
- Must pass background check and drug screening
Responsibilities
- Manage call flow from our service platform
- Coordinate scheduling
- Guide field teams throughout the day
Benefits
- Weekly pay via direct deposit
- Paid training and onboarding
- Insurance available after 31 days
- Low-cost medical (as low as $5/week)
- Dental, vision, HSA/FSA
- 401(k) with company match
- 13 days PTO + 8 paid holidays
- Company-paid life insurance
- Clean office environment with strong team culture
- Career growth within a national service network
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
