Plumbing Counter Sales Specialist

Plumbers Supply Co•Clarksville, IN

11d•Onsite

About The Position

Be the Face of Our Business! Counter Sales Associate at Plumbers Supply Co – Clarksville, IN! Are you a customer-focused professional with a passion for sales and a knack for providing expert solutions? Plumbers Supply Co, a reputable family-owned business with over a century of service, is looking for a dynamic Counter Sales Associate to be a key member of our Bluegrass Parkway branch in Clarksville. If you thrive on helping customers and want to build a career with a stable and respected company, we want to talk to you! YOUR OPPORTUNITY TO SHINE IN CLARKSVILLE: At Plumbers Supply Co, our success is built on a foundation of exceptional service and a supportive team environment. We are deeply committed to our customers and to each other. As the first point of contact at our counter, you are not just a salesperson; you are a trusted advisor and a vital part of our continued success in the community. ARE YOU THE CUSTOMER-FOCUSED PRO WE'RE LOOKING FOR? You're passionate about: Directly assisting customers with their plumbing needs, providing knowledgeable advice, and ensuring they leave with the right solution every time. You're energized by: A fast-paced, customer-centric environment where you can build relationships and solve problems on the fly. You thrive on: Constant customer interaction and are dedicated to delivering a level of service that turns first-time visitors into lifelong clients. YOUR KEY ROLE AS A TRUSTED ADVISOR: As our Counter Sales Associate, you'll be the expert our customers rely on. Your daily impact will include: Customer Engagement: Promptly and courteously greet and assist all walk-in and telephone customers, providing a welcoming and professional experience. Solution-Based Selling: Utilize your technical knowledge to confidently recommend and sell plumbing products that perfectly meet customer requirements. Operational Excellence: Efficiently and accurately process all customer orders, quotes, and returns. Logistical Support: Diligently monitor shipment schedules to ensure timely delivery of products and expedite orders as necessary to meet customer deadlines. Product Expertise: Serve as a go-to resource, providing detailed product information, suggesting alternatives, and offering technical support to enhance customer satisfaction and build trust. Professional Representation: Maintain a professional appearance and demeanor at all times, reflecting the high standards of Plumbers Supply Co

Requirements

High School Diploma or GED Equivalent.
A minimum of 2 years of experience in a similar sales or customer service position is preferred.
A highly motivated, competitive spirit, and a strong drive to excel in a sales-focused role.
Excellent verbal and written communication skills to clearly interact with customers and team members.
The ability to thrive and take initiative in a fast-paced, self-directed customer service environment.
The physical ability to routinely lift up to 50 lbs and stand for up to 8 hours daily.

Responsibilities

Promptly and courteously greet and assist all walk-in and telephone customers, providing a welcoming and professional experience.
Utilize your technical knowledge to confidently recommend and sell plumbing products that perfectly meet customer requirements.
Efficiently and accurately process all customer orders, quotes, and returns.
Diligently monitor shipment schedules to ensure timely delivery of products and expedite orders as necessary to meet customer deadlines.
Serve as a go-to resource, providing detailed product information, suggesting alternatives, and offering technical support to enhance customer satisfaction and build trust.
Maintain a professional appearance and demeanor at all times, reflecting the high standards of Plumbers Supply Co