Plumbing Counter Sales Specialist

Plumbers Supply Co•Louisville, KY

About The Position

Be the Face of Our Business! Counter Sales Associate at Plumbers Supply Co – Louisville, KY! Are you a customer-focused professional with a passion for sales and a knack for providing expert solutions? Plumbers Supply Co, a reputable family-owned business with over a century of service, is looking for a dynamic Counter Sales Associate to be a key member of our Bluegrass Parkway branch in Louisville. If you thrive on helping customers and want to build a career with a stable and respected company, we want to talk to you! YOUR OPPORTUNITY TO SHINE IN LOUISVILLE: At Plumbers Supply Co, our success is built on a foundation of exceptional service and a supportive team environment. We are deeply committed to our customers and to each other. As the first point of contact at our counter, you are not just a salesperson; you are a trusted advisor and a vital part of our continued success in the community. ARE YOU THE CUSTOMER-FOCUSED PRO WE'RE LOOKING FOR? You're passionate about: Directly assisting customers with their plumbing needs, providing knowledgeable advice, and ensuring they leave with the right solution every time. You're energized by: A fast-paced, customer-centric environment where you can build relationships and solve problems on the fly. You thrive on: Constant customer interaction and are dedicated to delivering a level of service that turns first-time visitors into lifelong clients. YOUR KEY ROLE AS A TRUSTED ADVISOR: As our Counter Sales Associate, you'll be the expert our customers rely on. Your daily impact will include:

Requirements

High School Diploma or GED Equivalent.
A minimum of 2 years of experience in a similar sales or customer service position is preferred.
A highly motivated, competitive spirit, and a strong drive to excel in a sales-focused role.
Excellent verbal and written communication skills to clearly interact with customers and team members.
The ability to thrive and take initiative in a fast-paced, self-directed customer service environment.
The physical ability to routinely lift up to 50 lbs and stand for up to 8 hours daily.

Responsibilities

Customer Engagement: Promptly and courteously greet and assist all walk-in and telephone customers, providing a welcoming and professional experience.
Solution-Based Selling: Utilize your technical knowledge to confidently recommend and sell plumbing products that perfectly meet customer requirements.
Operational Excellence: Efficiently and accurately process all customer orders, quotes, and returns.
Logistical Support: Diligently monitor shipment schedules to ensure timely delivery of products and expedite orders as necessary to meet customer deadlines.
Product Expertise: Serve as a go-to resource, providing detailed product information, suggesting alternatives, and offering technical support to enhance customer satisfaction and build trust.
Professional Representation: Maintain a professional appearance and demeanor at all times, reflecting the high standards of Plumbers Supply Co