Plumbing Branch Manager

Plumbing Solutions•Greenville, SC

3d•$60,000 - $85,000

About The Position

Are you a proven leader in residential plumbing or construction, ready to take ownership of an entire branch operation? Plumbing Solutions LLC is seeking an experienced Branch Manager to lead our Greenville branch to consistent, high-quality, and profitable performance. As Branch Manager, you'll be the head of your branch responsible for leading field crews, quality inspectors, warehouse operations, and builder relationships. You'll ensure every job is completed safely, on time, to our quality standards, and profitably. This is a hands-on leadership role where you'll coach your team daily, strengthen builder partnerships, and drive results that matter.

Requirements

5+ years of field leadership or management experience in residential plumbing or construction
Extensive plumbing experience (Master Plumbing License preferred, but not required if skill level is sufficient)
Proven track record leading teams, managing production schedules, and maintaining builder relationships
Strong organizational and communication skills
Basic understanding of budgeting, job costing, and performance metrics
Deep familiarity with local building codes and installation standards
Demonstrated integrity with an ownership mindset and team-first leadership style
Willing to work alongside your team—performing warehouse tasks, plumbing work, and management duties as needed
Committed to upholding company values: quality, teamwork, and accountability
A minimum of 5+ years of field leadership or management experience in residential plumbing, construction, or a closely related trade.
Extensive practical plumbing experience. While a Master Plumbing License is preferred, it is not required if the candidate possesses sufficient, proven skill and knowledge in residential plumbing installation practices.
Demonstrated success in managing local production, overseeing complex field schedules, and ensuring compliance with installation, safety, and quality standards.
Deep familiarity with local building codes and trade installation standards relevant to the Florence branch location.
Basic understanding of budgeting, job costing, labor utilization metrics (KPIs), and supporting data-driven operational decisions.
Proven ability to lead, coach, and motivate diverse teams, including Field Supervisors, Install Crews, Quality Inspectors, and Warehouse staff.
Skilled in actively strengthening long-term builder relationships, managing expectations, and resolving site issues promptly and professionally.
Ability to enforce company standards and values (quality, teamwork, accountability) while delivering performance feedback and managing disciplinary actions in partnership with HR.
A demonstrated ownership mindset with a willingness to engage in various operational tasks (warehouse, plumbing, management) to ensure the branch's overall success.
Excellent organizational and communication skills, necessary for daily coordination with the Operations Coordinator/COO and proactive communication with builders and field teams.

Responsibilities

Lead Your Team to Excellence
Manage and mentor Field Supervisors, Quality Inspectors, Install Crews, and Warehouse Staff
Conduct weekly team meetings to align schedules, production goals, safety, and quality
Visit job sites regularly to maintain standards, support your team, and boost morale
Partner with HR on recruiting, onboarding, performance feedback, and when necessary, disciplinary actions
Drive Operational Performance
Own branch-level production, labor utilization, and on-time job completion
Coordinate with HQ on scheduling, procurement, and material staging to keep crews job-ready
Maintain daily visibility on field production—tracking completions, delays, and crew allocation
Oversee warehouse inventory, tool control, and material accountability
Ensure Quality & Compliance
Partner with Quality Inspectors to uphold Plumbing Solutions standards and builder requirements
Use inspection reports to coach installers and eliminate recurring issues
Implement corrective actions when jobs fail inspection or exceed rework thresholds
Align local practices with company-wide installation standards
Build Strong Builder Relationships
Maintain proactive communication with builders, site supers, and local inspectors
Resolve builder issues promptly with professionalism and ownership
Strengthen long-term partnerships and expand project opportunities
Exceed builder expectations through timely updates and consistent delivery
Track Performance & Drive Improvement
Monitor branch KPIs: Labor Efficiency, Rework Rate, Schedule Compliance, Safety Incidents, and Builder Satisfaction
Support job costing reviews and identify opportunities for operational improvement
Collaborate with leadership on performance trends and corrective action plans