Plumbing Manager

Apex Service Partners•Plainville, CT

13h•$110,000 - $130,000

About The Position

Overview Are you ready to lead a skilled team and drive operational and revenue growth at one of Connecticut's most respected home service companies? Total Mechanical Systems is hiring a Plumbing Trade Manager to lead our residential plumbing division. We’re looking for a proven leader who can elevate team performance and ensure best-in-class service for our customers. Who We Are Total Mechanical Systems is a trusted name in CT for residential HVAC, Plumbing, and Electrical services, with over 20 years of service. We’ve built our reputation on quality, integrity, and long-term customer relationships. As we grow our teams, we’re seeking a leader who shares our standards and is ready to take ownership of results. Why Joi n Our Team Competitive compensation ($110,000 - $130,000+ based on performance) Health, dental, and vision insurance 401(k) with company match Paid time off and holidays Career growth opportunities within a stable and respected company What You’ll Do Team Leadership: Lead, manage, and support a team of licensed plumbing technicians. Set performance standards, enforce safety protocols, and foster a culture of accountability and professionalism. Operational Oversight: Coordinate daily workflow, oversee installations and repairs, and ensure compliance with all codes and safety regulations. Work closely with dispatch and office staff to maximize team efficiency. Revenue Growth: Identify areas for increased sales and profitability within plumbing operations. Monitor KPIs, manage team productivity, and ensure service targets are met or exceeded. Technical Excellence: Provide hands-on support in the field when needed. Serve as a technical resource for the team and ensure all work meets our quality standards. Customer Satisfaction: Ensure customers receive high-quality, timely, and respectful service. Proactively address concerns and lead the team in delivering a top -tier customer experience. Team Development: Recruit, train, and mentor plumbing staff. Build a positive team culture focused on growth, skill development, and retention. What You Will Bring Proven leadership experience in residential plumbing Strong technical knowledge and ability to support field teams Familiarity with local plumbing codes and permit processes Results-driven with a focus on efficiency, performance, and quality Valid driver’s license and clean driving record Master plumber license preferred (or working toward one) Join our team at Total Mechanical Systems and become part of a company that values both its customers and employees. Apply today to start your career with a leading home services provider and be part of the Apex Service Partners network! Pre-employment background check and drug screening may apply, subject to local laws. Total Mechanical Systems is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Requirements

Proven leadership experience in residential plumbing
Strong technical knowledge and ability to support field teams
Familiarity with local plumbing codes and permit processes
Results-driven with a focus on efficiency, performance, and quality
Valid driver’s license and clean driving record

Nice To Haves

Master plumber license preferred (or working toward one)

Responsibilities

Lead, manage, and support a team of licensed plumbing technicians.
Set performance standards, enforce safety protocols, and foster a culture of accountability and professionalism.
Coordinate daily workflow, oversee installations and repairs, and ensure compliance with all codes and safety regulations.
Work closely with dispatch and office staff to maximize team efficiency.
Identify areas for increased sales and profitability within plumbing operations.
Monitor KPIs, manage team productivity, and ensure service targets are met or exceeded.
Provide hands-on support in the field when needed.
Serve as a technical resource for the team and ensure all work meets our quality standards.
Ensure customers receive high-quality, timely, and respectful service.
Proactively address concerns and lead the team in delivering a top -tier customer experience.
Recruit, train, and mentor plumbing staff.
Build a positive team culture focused on growth, skill development, and retention.