Plaza Director

Areas USA, Inc • Margate, FL

5d

About The Position

Lead and oversee the Turnpike Plaza operations business, focusing on delivering exceptional results, building a great culture, developing future leaders, and maintaining strong client relationships. Ensure the achievement of financial, operational, and guest service objectives while fostering a best-in-class work environment.

Requirements

• Bachelor’s degree in business administration, Hospitality, or related field. Master's degree a plus.
• 7+ years of experience in upper management of food, beverage, and retail operations, handling multiple locations (15+).
• Proven track record of successfully running a multi-million-dollar business.
• Strong financial acumen and ability to analyze and optimize business performance.
• Excellent leadership skills with a focus on developing and motivating teams.
• Ability to create and maintain a positive, high-performance culture.
• Strong client relationship management skills.
• Proficient in Microsoft Office suite and relevant business software.
• Outstanding strategic planning and execution abilities.
• Excellent oral and written communication skills.
• Strong analytical skills for budget management, business analysis, and risk assessment.
• Exceptional time management, organization, and project management skills.
• Commitment to maintaining the highest standards of guest relations, diplomacy, and professionalism.

Nice To Haves

• Master's degree a plus.

Responsibilities

• Meet and exceed business unit expectations in financial performance, people management, client satisfaction, and business partner relationships.
• Develop and implement strategies to create a best-in-class culture where team members are valued, appreciated, and driven to provide an exceptional guest experience.
• Identify, mentor, and develop the area's future leaders, ensuring a strong leadership pipeline.
• Maintain the highest standards of food safety and brand compliance across all operations.
• Manage and optimize budgets to ensure financial targets are met or exceeded.
• Ensure strict adherence to brand standards across all locations.
• Serve as a visible and transparent leader in daily floor operations within the turnpike plaza.
• Create and execute action plans to address retention, turnover, and overall employee satisfaction.
• Collaborate with the Regional Vice President to develop and implement business strategies aligned with organizational goals and objectives.
• Oversee staffing requirements and budget guidelines in conjunction with annual financial statements.
• Ensure compliance with background screening requirements through daily termination notifications.
• Optimize schedules and ensure payroll compliance across all operations while using the workforce management tool.
• Work with team members to maintain high-quality storefronts and ensure timely store openings.
• Interface with Legal, Human Resources, Loss Prevention, Business Development, Finance, and other business units in the daily affairs of the operation.
• Act as a corporate representative for public relations activities as needed.

Benefits

• We offer full-time eligible employees affordable medical insurance, dental and vision benefits, along with a variety of voluntary insurance options.
• Our benefits package includes company-sponsored life insurance, a free employee assistance program, competitive paid time off, company holidays, and a 401k retirement plan with company match.
• Plus, enjoy access to discount programs for travel and entertainment and a location meal program.
• In addition, this position is bonus eligible.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager