Players Club Ambassador
About The Position
The Players Club Ambassador/Customer Service Rep is responsible for assisting guests in all Player Rewards Program transactions in a friendly and professional manner.Promotes membership into the players club, educates patrons on the players club member benefits and privileges. Assists with slot tournaments. Creates new players club accounts for new members and access account information for existing members. Reviews player account information to address questions regarding account status, tier level and offer qualification. IF YOU ARE HAVING TROUBLE LOGGING IN TO YOUR ISLANDVIEWCASINO.COM ACCOUNT, PLEASE CALL TECHNICAL SUPPORT AT 1-888-772-9773.
Requirements
- High school diploma or GED equivalent
- Able to obtain a Mississippi Gaming Permit
- Excellent mathematical skills
- Communication-verbal and written
- Customer service and public relations skills
- Must be 21 years of age
Responsibilities
- Assisting guests in all Player Rewards Program transactions
- Promoting membership into the players club
- Educating patrons on the players club member benefits and privileges
- Assisting with slot tournaments
- Creating new players club accounts for new members
- Accessing account information for existing members
- Reviewing player account information to address questions regarding account status, tier level and offer qualification
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
251-500 employees
