Platforms Producer

Apple•Cupertino, CA

54d

About The Position

Imagine what you could do here! The people here at Apple don't just create products — they build the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work.The WW Apple Retail Engagement, Marketing & Merchandising (REMM) team defines, makes and delivers programs, campaigns, initiatives and experiences that help Apple Retail's customers and teams discover, be inspired by, learn about and go further with Apple's products and services, and does so in a manner that is true to our values.The Platforms Producer drives the execution for our customer and internal engagement platforms, providing support of major initiatives like Today at Apple and Learning and Communications for our Retail teams. Collaborating closely with business partners, product managers, designers, operations, and technology teams, this role transforms the customer and internal experience, enabling successful launches of Retail programs and maintenance of platforms. Description Platforms team in REMM is seeking a highly organized and detail-oriented Platform Producer to manage the operational integrity, content lifecycle, and quality assurance of our critical internal and customer-facing platforms. This role is central to ensuring seamless content delivery, platform stability, and the continuous improvement of our digital experiences for Apple Retail teams and customers. The ideal candidate thrives in a fast-paced environment, possesses exceptional project management skills, and has a keen eye for both operational efficiency and user experience.

Requirements

4+ years experience in digital project management
Track record of digital innovation and delivery across multiple platforms.
Experience partnering with creative, development, and cross-functional teams.
Experience planning, leading, and executing User acceptance testing
Experience in prompting, tagging and user training for AI projects
Experience leading workflow efficiencies in partnership with multiple teams

Nice To Haves

Passion for crafting digital experiences.
Familiarity with a variety of content technologies and AI.
Experience in building positive relationships with colleagues and business partners, and you can communicate effectively one on one and in large groups.

Responsibilities

Manages day-to-day maintenance across platforms including scheduled downtimes, bug tracking, etc.
Sets up project file organization (including briefs, schedules, reference material, specifications, and legal requirements).
Routes layouts, copy, renderings, and production files for internal review and approval.
Manages integration of copy, localization, and assets including working closely with our content delivery teams.
Responsible for planning and executing UAT across all team and customer facing platform updates
Responsible for apps and content deployment for Forum devices
Supports AI prototypes to streamline platform, production, and publishing efficiencies.

Benefits

Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition.
Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.

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