Platform Support Analyst

Veros Technologies • Reston, VA

1d

About The Position

Working with Veros Driven by technical excellence and uncompromising principles, Veros Technologies’ mission is to solve our clients’ toughest technical challenges while being set apart in our actions. A key element that separates us is our dedication to giving back; by partnering with and serving strategic organizations, Veros aims to make a lasting impact in our communities, nation, and abroad. Why You Matter Veros delivers innovative cyber security, data analytics, operational engineering and technical operations consulting services to enable Intelligence Community programs and operations. As a Platform Support Analyst, you will work in a dynamic environment and leverage your experience to serve as a subject matter expert on the various forms of work products for the customer including: tracking and managing work products assigned to internal customers, assisting in the identification of potential issues, preparing and briefing presentations to management, ensuring all documentation is highly accurate and appropriate and ensure customer needs are clearly understood prior to processing work products. Specific work location varies based on the position filled. Multiple vacancies may be filled from this posting and placement level is dependent upon experience level.

Requirements

• Active TS/SCI with Poly
• U.S. Citizenship
• Bachelor's degree (or equivalent experience) in a related field to the position plus 12+ years of relevant experience performing similar roles within the Federal Intelligence Community
• Ability to effectively use Microsoft (MS) Office tool suite (Word, Excel, PowerPoint, Visio) and customer systems
• Demonstrated ability to work well with others and effectively work with offices both within and external to the customer
• Demonstrated ability to effectively manage multiple complex projects
• Ability to develop, communicate and maintain knowledge of customer policies and regulations
• Sound judgement and ability to follow established policies and best practices to protect customer equities
• Demonstrate independence, initiative, adaptability and a keen eye for organizing critical details and prioritizing multiple tasks.

Nice To Haves

• Understanding and relationship with customer groups and offices to facilitate managing work products
• Prior experience with work products
• Familiarity with various customer databases.

Responsibilities

• tracking and managing work products assigned to internal customers
• assisting in the identification of potential issues
• preparing and briefing presentations to management
• ensuring all documentation is highly accurate and appropriate
• ensure customer needs are clearly understood prior to processing work products

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 101-250 employees