Platform Engineering Lead - Core Services (remote)

Johnson Controls, Inc.•Westford, MA

29d•Remote

About The Position

Johnson Controls is seeking a Platform Engineering Lead - Core Services. In this role, you will design, develop, and guide the implementation of the foundational platform services that power the One Security Platform (OSP).These services will be the backbone for multiple solutions across Access Control, Video Management Systems (VMS), Alarm & Sensor Integration, AI analytics, and other physical security domains. To be successful, you will need deep technical expertise in enterprise-scale platform services, strong leadership in guiding engineers, and hands-on skills in architecture and coding. This is a remote position for candidates located in the US.

Requirements

Minimum Bachelor's degree in a technical, or engineering, related field.
8+ years of software engineering experience, with 3+ years in a technical lead or architect role.
Proven expertise in designing and implementing enterprise-grade core services for multi-product or multi-tenant platforms.
API-first design principles
Event-driven architectures (Kafka, MQTT, AMQP)
Identity & Access Management protocols (OAuth2, OpenID Connect, SAML)
RBAC, MFA, and security best practices
Multi-tenancy architecture patterns
Experience with cloud-native architectures (Azure, AWS, or GCP) and container orchestration (Kubernetes).
Proficiency in at least one enterprise-grade backend language.
Able to travel 5-10%.

Nice To Haves

Experience integrating with workflow/orchestration tools (e.g., n8n, Zapier, Node-RED).
Familiarity with physical security products (Access Control, VMS, Alarm Systems).
Experience with video streaming protocols (RTSP, WebRTC) or real-time event processing.
Exposure to DevOps practices and monitoring/observability tools (Prometheus, Grafana, ELK).
Experience building SDKs or developer enablement tools.

Responsibilities

Lead the design and implementation of core platform components, including:
Identity & Access Management (SSO, RBAC, MFA)
API Gateway & developer-facing APIs
Event Bus & Messaging Framework (e.g., Kafka, MQTT)
Audit Logging & Compliance Services
Multi-tenancy & Tenant Isolation Services
Notification & Alerting Framework
Licensing & Entitlement Management
Define and enforce architecture principles, coding standards, and design patterns for core services.
Ensure platform scalability, security, and high availability in cloud, on-prem, and hybrid environments.
Act as the subject matter expert for core services and mentor engineers on the team.
Collaborate with Solution Architects, Integration Teams, and Application Teams to ensure core services meet internal and partner needs.
Review and approve high-level designs, technical specs, and major code changes.
Provide technical oversight during sprints to ensure timely, high-quality delivery.
Work closely with the Director of Platform Services to align roadmap priorities with platform strategy.
Engage with Security Engineering to ensure compliance with SOC2, ISO27001, GDPR, and other standards.
Partner with DevOps to optimize CI/CD pipelines, monitoring, and incident response for platform services.
Collaborate with Workflow & Automation teams to ensure seamless orchestration with core APIs.
Break down complex platform features into deliverable tasks for the engineering team.
Monitor project progress, identify risks, and proactively address bottlenecks.
Ensure unit, integration, and performance testing are implemented for all core services.
Lead technical design sessions and architecture reviews.