Platform Engineer

natgridProd•Webster, MA

2d•$99,000 - $132,000•Hybrid

About The Position

At National Grid, we keep people connected and society moving. But it’s so much more than that. National Grid supplies us with the environment to make it happen. As we generate momentum in the energy transition for all, we don’t plan on leaving any of our customers in the dark. So, join us as a Platform Engineer, and find your superpower. We need you! We want to find an innovative, adaptable, and results-oriented Platform Engineer for our US Critical National Infrastructure team. This position can be located in Albany, NY, Syracuse, NY, or Northborough, MA. If you yearn to be innovative, contribute new ideas, and play a critical part in our Network and Critical Infrastructure Solutions organization, we want to hear from you! As Platform Engineer, you'll provide technical support for hardware and applications. You'll be responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware, operating systems, software, and related infrastructure. You'll ensure that system hardware, operating systems, software systems, and related procedures adhere to organizational standards and security requirements.

Requirements

Bachelor's degree in a relevant discipline, or an equivalent combination of education, training, and experience.
3+ years of experience in a similar role.
Strong analytical and problem-solving skills.
Excellent communication skills, both verbal and written.
Ability to work with technology vendors and technical leads to define solutions
Ability to work in fast-paced environment, meet deadlines, pay attention to detail, and deliver high-quality results.
Strong work ethic with the ability to prioritize multiple tasks and follow through in a timely manner.

Responsibilities

Gather information, define, and resolve issues or outages that occur within the infrastructure, in a timely fashion.
Maintain and report on security patching on all Windows, RHEL operating systems, and appliances in the infrastructure, within required time frames.
Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, and key processes. Reviewing system and application logs and verifying completion of scheduled jobs such as backups.
Install, configure, manage, and maintain a variety of software, physical and virtual hardware.
Maintain and manage all facets of Active Directory domain, including but not limited to Group Policy, DFSR, Active Directory Sites and Replicators as well as MS DNS and DHCP.
Perform periodic performance reporting of hardware to support capacity planning.
Responsible for backup and recovery of all devices using Net Vault, participation in Disaster Recovery exercises.
Provide technical support for both hardware and software issues users encounter.
Follow NERC CIP Standards and meets time sensitive deadlines
Work with vendors as needed to support compliance activities, resolve issues with appliances and server hardware and software.
Support of remote sites including data centers with ability to provide smart hands support for infrastructure and network equipment
Participate in 24x7 on call rotation, providing application and hardware support.