Platform Engineer, Specialist

The Vanguard Group•Charlotte, PA

2d•Hybrid

About The Position

Global Risk and Security (GR&S) at Vanguard enables business strategy, protects client and Vanguard interests (e.g., assets and data), and stewards a strong risk culture. Our teams leverage enterprise-wide insights, deep expertise, and trusted advice so that across Vanguard leaders and crew drive faster, stronger, risk-informed decisions. Within GR&S, the Enterprise Security and Fraud (ES&F) sub-division is responsible for the global protection of Vanguard crew, property, data, and client assets. We are the trusted advisors that protect the pride of Vanguard with state-of-the-art security and fraud capabilities. We are a world-class destination of highly engaged, passionate, and diverse talent expected to continuously learn and develop in an ever-changing security landscape. Platform Engineer, Specialist: 1. Designs, implements, and deploys platforms to support and meet business needs. Identifies, recommends, and implements opportunities for improvement and performance issue solutions. 2. Provides advanced level technical support and ensures reliable operation of production. Troubleshoots hardware or software systems on multiple platforms. Maintains comprehensive technical knowledge of software and infrastructure platforms. 3. Develops technical standards. Tests and evaluates technologies vendor products. Recommends vendor selections and new technologies. 4. Elevates code into the development, test, and production environments on schedule. Provides follow up production support. Submits change control requests and documents. 5. Learns and understands client area business functions and requirements. Determines the appropriate technical tool to address the client's business needs. 6. Trains and mentors more junior staff on processes and releases. Troubleshoots and resolves complex issues elevated from staff. Provides guidance and consultation as required. Updates, writes, and maintains documentation for the department. 7. Administers system activities. Writes the technical portion of assigned deliverables. Performs systems analysis, including system requirements analysis and definition, and logical and physical design. 8. Participates in special projects and performs other duties as assigned.

Requirements

Minimum of five years related work experience.
Undergraduate degree in a related field or the equivalent combination of training and experience.

Responsibilities

Designs, implements, and deploys platforms to support and meet business needs.
Identifies, recommends, and implements opportunities for improvement and performance issue solutions.
Provides advanced level technical support and ensures reliable operation of production.
Troubleshoots hardware or software systems on multiple platforms.
Maintains comprehensive technical knowledge of software and infrastructure platforms.
Develops technical standards.
Tests and evaluates technologies vendor products.
Recommends vendor selections and new technologies.
Elevates code into the development, test, and production environments on schedule.
Provides follow up production support.
Submits change control requests and documents.
Learns and understands client area business functions and requirements.
Determines the appropriate technical tool to address the client's business needs.
Trains and mentors more junior staff on processes and releases.
Troubleshoots and resolves complex issues elevated from staff.
Provides guidance and consultation as required.
Updates, writes, and maintains documentation for the department.
Administers system activities.
Writes the technical portion of assigned deliverables.
Performs systems analysis, including system requirements analysis and definition, and logical and physical design.
Participates in special projects and performs other duties as assigned.